Full-Time

People Generalist

Confirmed live in the last 24 hours

Moonpig

Moonpig

201-500 employees

eCommerce platform for personalized cards and gifts

Consumer Software
Consumer Goods

Mid, Senior

Nuneaton, UK

Work at Tamworth Operations site in the UK.

Category
Human Resources
People & HR
Required Skills
Data Analysis
Requirements
  • Previous experience as a People Generalist, preferably in an Operations or Manufacturing environment.
  • Solid understanding of UK employment law and best practices with demonstrated ability to manage complex ER case work from start to finish, it would be preferable if this knowledge also included Guernsey.
  • Strong problem-solving skills and the ability to propose effective solutions based on data and information analysis.
  • Excellent communication skills with the ability to engage stakeholders at different levels.
  • Proven conflict resolution and mediation skills to resolve workplace issues in a fair and impartial manner.
  • Strong attention to detail and the ability to prioritise tasks.
  • Experience working in a busy function and handling multiple projects simultaneously.
  • Experience with HRIS platforms for managing employee data, reporting, and payroll processing.
  • Experience working with a variety of differing levels of stakeholders
  • Strong data analytical skills, and evidence of using this to proactively support the organisation.
Responsibilities
  • Serve as the primary point of contact for UK-based (inclusive of Guernsey) employees and managers, providing guidance on company policies, procedures, and employment law.
  • Act as a trusted advisor on employee relations matters, managing issues such as grievances, disciplinary actions, absenteeism, and performance management from investigation through to resolution across the UK.
  • Ensure ongoing compliance with employment law, regulations, and internal policies, and supporting internal audits related to HR practices.
  • Collaborate with Operations and the Payroll team to ensure timely and accurate data processing, inclusive of overtime.
  • Support on cyclical activity within Operations, such as performance and talent management, engagement and ways of working initiatives, working closely with the Operations Management Team, as well as the wider People Partnering team.
  • Assist Operations Management (inclusive of site management) with appropriate change management initiatives, including workforce planning, ensuring communication and support for affected employees.
  • Oversee the Operations employee representation body, ensuring broad and effective representation to foster a positive working culture across all sites. This includes managing re-elections, providing training, and leading collective consultations as required.
  • Work with L&D to identify training needs and coordinate & facilitate relevant initiatives to enhance employee skills, knowledge & ensure compliance within our UK factories.
  • Maintain accurate and up-to-date employee records in line with data protection regulations.
  • Promote a culture of diversity and inclusion initiatives, ensuring fairness in all aspects of the employment processes.
  • Being proactive with data, preparing reports, metrics, and analysis where required to provide insight to positively impact the organisation.
Desired Qualifications
  • CIPD or other HR-related qualifications (desirable)

Moonpig operates an eCommerce platform that focuses on personalized greeting cards, gifts, and flowers. Customers can create customized products for various occasions like birthdays, anniversaries, and new arrivals. The platform uses technology to ensure a smooth shopping experience, processing over 50 million orders each year. Unlike many competitors, Moonpig emphasizes customer satisfaction and timely delivery, which helps build loyalty among its users. The company's goal is to provide a convenient and enjoyable way for people to celebrate special moments with personalized items.

Company Stage

IPO

Total Funding

N/A

Headquarters

London, United Kingdom

Founded

2000

Growth & Insights
Headcount

6 month growth

8%

1 year growth

8%

2 year growth

8%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for personalized digital experiences boosts Moonpig's growth potential.
  • AI integration enhances customer engagement and aligns with consumer interest in personalization.
  • Expansion of digital payment solutions facilitates smoother transactions and higher conversion rates.

What critics are saying

  • Competition from free digital communication platforms may reduce demand for traditional cards.
  • Eco-conscious consumerism challenges Moonpig to offer more sustainable product options.
  • Economic uncertainty in key markets may reduce spending on non-essential personalized items.

What makes Moonpig unique

  • Moonpig offers personalized greeting cards with customizable captions, unlike traditional cards.
  • The company integrates AI tools like AI handwriting for enhanced personalization.
  • Moonpig operates in multiple countries, including the UK, US, Australia, and the Netherlands.

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Benefits

Flexible Work Hours

Hybrid Work Options