Full-Time

People Generalist

Confirmed live in the last 24 hours

Moonpig

Moonpig

501-1,000 employees

eCommerce platform for personalized cards and gifts

Consumer Software
Consumer Goods

Mid, Senior

Nuneaton, UK

The role is onsite at the Tamworth Operations site.

Category
Human Resources
People & HR
Required Skills
Data Analysis

You match the following Moonpig's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Previous experience as a People Generalist, preferably in an Operations or Manufacturing environment.
  • Solid understanding of UK employment law and best practices with demonstrated ability to manage complex ER case work from start to finish, it would be preferable if this knowledge also included Guernsey.
  • Strong problem-solving skills and the ability to propose effective solutions based on data and information analysis.
  • Excellent communication skills with the ability to engage stakeholders at different levels.
  • Proven conflict resolution and mediation skills to resolve workplace issues in a fair and impartial manner.
  • Strong attention to detail and the ability to prioritise tasks.
  • Experience working in a busy function and handling multiple projects simultaneously.
  • Experience with HRIS platforms for managing employee data, reporting, and payroll processing.
  • Experience working with a variety of differing levels of stakeholders
  • Strong data analytical skills, and evidence of using this to proactively support the organisation.
Responsibilities
  • Serve as the primary point of contact for UK-based (inclusive of Guernsey) employees and managers, providing guidance on company policies, procedures, and employment law.
  • Act as a trusted advisor on employee relations matters, managing issues such as grievances, disciplinary actions, absenteeism, and performance management from investigation through to resolution across the UK.
  • Ensure ongoing compliance with employment law, regulations, and internal policies, and supporting internal audits related to HR practices.
  • Collaborate with Operations and the Payroll team to ensure timely and accurate data processing, inclusive of overtime.
  • Support on cyclical activity within Operations, such as performance and talent management, engagement and ways of working initiatives, working closely with the Operations Management Team, as well as the wider People Partnering team.
  • Assist Operations Management (inclusive of site management) with appropriate change management initiatives, including workforce planning, ensuring communication and support for affected employees.
  • Oversee the Operations employee representation body, ensuring broad and effective representation to foster a positive working culture across all sites. This includes managing re-elections, providing training, and leading collective consultations as required.
  • Work with L&D to identify training needs and coordinate & facilitate relevant initiatives to enhance employee skills, knowledge & ensure compliance within our UK factories.
  • Maintain accurate and up-to-date employee records in line with data protection regulations.
  • Promote a culture of diversity and inclusion initiatives, ensuring fairness in all aspects of the employment processes.
  • Being proactive with data, preparing reports, metrics, and analysis where required to provide insight to positively impact the organisation.
Desired Qualifications
  • CIPD or other HR-related qualifications (desirable)

Moonpig Group operates an eCommerce platform that focuses on personalized greetings cards, gifts, and flowers. Customers can create customized products for various occasions like birthdays, anniversaries, and new arrivals. The platform is designed to provide a smooth shopping experience, allowing users to easily personalize their orders. Moonpig stands out from its competitors by emphasizing customer satisfaction and ensuring timely delivery, processing over 50 million orders each year. The company's goal is to maintain high levels of customer engagement and satisfaction while fostering a positive work environment, as evidenced by its recognition for workplace engagement.

Company Stage

IPO

Total Funding

N/A

Headquarters

London, United Kingdom

Founded

2000

Growth & Insights
Headcount

6 month growth

7%

1 year growth

7%

2 year growth

7%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for eco-friendly gifts allows Moonpig to expand sustainable product offerings.
  • AI transformation in the market enhances Moonpig's personalization capabilities.
  • New Manchester office supports operational scaling and improved logistics for growth.

What critics are saying

  • Competition from DIY and homemade gifts challenges Moonpig's market share.
  • AI tools may be seen as impersonal, affecting the sentimental value of cards.
  • U.S. market expansion faces challenges from local consumer preferences and competitors.

What makes Moonpig unique

  • Moonpig offers personalized greeting cards with customizable captions, unlike traditional card retailers.
  • The company uses AI tools like Smart Text for enhanced customer personalization.
  • Moonpig's partnership with Gala Bingo introduces unique themed card collections.

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Benefits

Flexible Work Hours

Hybrid Work Options