Job Description Summary
The Office of Student Financial Aid (OSFA) seeks a Financial Aid Counselor in our Student Support unit, who under general supervision, will work independently to perform financial aid counseling and administration to support students and staff on financial aid.
The Financial Aid Counselor will assist with the following important tasks:
- Provide consistent and high-quality customer service to students and families on the Free Application for Federal Student Aid (FAFSA) and their financial aid options at the University of Maryland.
- Support with the administration of the FAFSA and financial aid programs, which includes but is not limited to, conducting financial need analysis, aid offer, re-consideration of aid, review of the cost of attendance, verification, loan processing, review of Satisfactory Progress Policy and Return to Title IV.
- Use financial aid systems, websites and data reports for financial aid processing.
- Collaborate with OSFA, Enrollment Management (EM) and other campus partners about financial aid and OSFA projects/services.
- Represent OSFA on financial aid matters for OSFA/EM outreach events to campus and community partners as needed.
Preferences:
- Knowledge of an automated data processing system.
- One year experience in customer service with experience in a financial aid office preferred
- Knowledge of Title IV regulations, policies and procedures is preferred.
Minimum Qualifications
Education: Bachelor’s degree from an accredited college or university.
Experience: Two (2) years of professional financial aid, finance advising, or finance counseling related experience.
Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education. Knowledge of financial aid policies and procedures, and federal, state, and other applicable related laws, rules, regulations, and ordinances.
Skill in oral and written communication.
Skill in the use of Microsoft Office products.
Ability to multitask and prioritize assignments.
Ability to interpret and apply policies, procedures, regulations, and laws.
Additional Job Details
Additional Information:
**This position is not eligible for visa sponsorship **
Required Application Materials:
Resume
Cover Letter
References
Best Consideration Date: 10/24/2025
Posting Close Date: 10/24/2025
Open Until Filled: No
Job Risks
Not Applicable to This Position
Financial Disclosure Required
No
For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.
Department
SVPAAP-EM-Financial Aid Services
Worker Sub-Type
Staff Regular
Salary Range
$55,000.00-$66,000.00
For more information on Regular Exempt benefits, select this link.
Background Checks
Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regardingdisclosablebackground check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
Employment Eligibility
The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.
EEO Statement
The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment Opportunity Statement of Policy.
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