Full-Time
Vice President Client Processing Manager
Client Processing Manager
Posted on 7/22/2026
BNY
Global asset management and financial advisory
Compensation Overview
$69k - $150k/yr
Pittsburgh, PA, USA
In Person
On-site in Pittsburgh, Pennsylvania.
Bachelor's
 Operations & Logistics (1) |
|---|
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- Bachelor’s degree in business, Finance, or a related field.
- Advanced degree or professional certification preferred.
- 7-12 years of experience preferred.
- Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
- Excellent communication and interpersonal skills, capable of building strong relationships with clients and internal teams.
- Proficiency in client service operations and a thorough understanding of industry regulations and standards.
- Lead client service initiatives by leveraging in-depth industry knowledge and operational expertise to enhance client satisfaction and loyalty.
- Develop and maintain strong client relationships through regular communication and by addressing client inquiries and issues promptly and effectively.
- Develop and implement client service strategies by utilizing in-depth knowledge of client operations and industry best practices.
- Lead initiatives to enhance client satisfaction and operational efficiency by continuously evaluating and improving service delivery processes.
- Ensure compliance with regulatory requirements and company policies by maintaining up-to-date knowledge of industry standards and implementing necessary changes.
- Collaborate with cross-functional teams to address client needs and resolve complex issues, demonstrating strong problem-solving skills.
- Provide expert guidance and support to internal teams and clients, fostering a culture of excellence and continuous improvement.
- Analyze client feedback and operational data to drive improvements and inform strategic decision-making.
- Advanced degree or professional certification preferred.
- 7-12 years of experience preferred.
BNY Wealth provides asset management services to individuals, corporations, and institutions around the world, helping clients manage and optimize their financial lifecycles. It earns revenue from asset management fees, financial advisory services, and transaction-based income. The firm covers a broad range of asset classes and uses an approach that considers global and domestic economic factors such as inflation and growth to identify investment opportunities. The company combines portfolio management, advisory support, and transaction services through a large, multinational workforce, emphasizing long-term client relationships and community impact. Its differentiators include its global reach, scale, diversified revenue streams, and a stated commitment to inclusion, sustainability, and innovation. The goal is to help clients grow and protect wealth over time by finding suitable opportunities across markets while focusing on responsible, client-centered service.
Company Size
N/A
Company Stage
Post IPO Equity
Headquarters
New York City, New York
Founded
1784
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Simplify's Take
What believers are saying
- BNY lifted 2026 revenue guidance after record Q2 2026 results.
- Ripple chose BNY as custodian for RLUSD reserves, validating institutional trust.
- Galaxy partnership adds staking to BNY custody, deepening wallet-stickiness and fee capture.
What critics are saying
- BNY will close Cork through 2027, with about 200 jobs at risk.
- BNY’s Liverpool and Poole shutdowns signal continuing branch consolidation and talent loss.
- Digital-asset custody faces regulatory gating; a stalled staking launch delays revenue expansion.
What makes BNY unique
- BNY oversees $62.6 trillion AUC/A and $2.2 trillion AUM on June 30, 2026.
- BNY remains the first U.S. G-SIB offering digital asset custody in Abu Dhabi.
- BNY’s buy-side trading platform reached 100 global markets across major asset classes.
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Benefits
Health Insurance
Paid Vacation
Flexible Work Hours
Remote Work Options
Unlimited Paid Time Off
Company News
Bank of New York to close Poole office, affecting 200 jobs.
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/PRNewswire/ -- The Bank of New York Mellon Corporation ("BNY") (NYSE: BK), a global financial services company, today announced that it priced an underwritten...
AllianceBernstein has appointed Pawan Panjwani as chief executive officer and country head of India, effective immediately.
Ripple has partnered with BNY Mellon, a global financial institution managing over $2 trillion in assets, to serve as the primary custodian for RLUSD reserves.