Data Analytics Manager - Claims
The Data Analytics Manager is a strategic leader responsible for driving data-driven decision-making and business intelligence within the Claims organization. This role requires a proven leader who has successfully managed analytics teams, with the ability to align data insights to business objectives while ensuring the professional growth of team members.
The role Primarily involves leading a team of analysts, prioritizing high-impact analyses, and ensuring seamless collaboration between Claims, Finance, Business Intelligence, and other key stakeholders.
What you will do:
Oversee the development and execution of performance reporting and KPI measurement, including Service Quality, Severity, Growth, Turnover, Efficiencies, and Accuracy.
Provide forecasting and trend analysis, anticipating business challenges and opportunities.
Develop and deliver executive-ready insights and reports that translate data into strategic recommendations.
Lead projects involving statistical modeling, cost-benefit analysis, and clustering, ensuring analytics drive meaningful business impact.
Ensure data integrity, accuracy, and consistency across multiple business reporting initiatives.
Manage and mentor a team of analysts, ensuring they have the resources, training, and direction needed to succeed.
Identify and implement best practices for data mining, forecasting, and root cause analysis.
Evaluate and recommend process improvements, leveraging automation and scalable analytics solutions.
Qualifications & Requirements:
Bachelor’s degree in Analytics, Statistics, Business, or a related field.
Experience in data analytics, financial modeling, or business intelligence, including years managing an analytics team.
Hands-on proficiency with SQL, R, Python, Tableau, and Excel
Claims or insurance industry experience is a plus but not required.
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The starting pay range for this position is:
$117,600.00 - $156,400.00
Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
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Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).
