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Fulfillment Operations Specialist
Posted on 11/28/2022
New York, NY, USA
Experience Level
Desired Skills
  • You're detail oriented and like rolling up your sleeves to build things
  • You take pride in your work and enjoy an environment that values working independently and in a collaborative team environment
  • You're energized by solving problems to grow our kits operations while also helping it hum along
  • You're excited to learn about and contribute to improving cardiac care
  • You have experience in fulfillment operations
  • You're based in New York City
  • Assemble and ship kits to enrolled patients
  • Execute timely shipment of kits
  • Assist with tablet management and configuration
  • Assist with the device shipment, return and reuse process
  • Assist with MDM management for patient accounts
  • Manage inventory and shipment process
  • Assist with licenses related to Kits including tablets, MDM and more
  • Support vendor relationships and procurement of kit and office supplies
  • Ensure a smooth delivery process for patients
  • Counting materials in stock
  • Maintain and update inventory records
  • Effective communicator and business partner
  • Support process improvements in partnership with Patient Experience and Product teams for quality assurance
  • Assist Engineering team with device policies, accessibility, and product updates
  • Assist with IT support for Patient Experience Coordinators
  • Timely problem solving, escalation and troubleshooting is essential

11-50 employees

Integrated cardiac care platform
Company Overview
Recora is on a mission to empower everyone to live a long, full and optimal life by redefining the future of heart health. Recora is building technology to accelerate recovery after a cardiac event and optimizing health stacks to realize preventive and aspirational goals.
  • Equity compensation in Recora
  • Unlimited PTO / sick leave / health benefits
  • 401(k) plan
  • Free lunch & snacks in NYC Office
  • Bring your dog to work 🐶