Benefits Specialist

We’re growing our virtual team and seeking motivated individuals who enjoy working with people, providing helpful guidance, and developing lasting client relationships.

Our team supports working families throughout North America by helping them access life, accident, and supplemental benefit programs. You’ll connect with members who have expressed interest in receiving information, learn about their individual needs, explain the options available to them, and guide them through the enrollment process.

The position is fully remote, and comprehensive training is provided. Previous industry experience is not required.

What You’ll Do

• Communicate with members who have requested information about available benefits.
• Conduct virtual appointments by phone or video.
• Learn about each member’s situation and determine their individual needs.
• Explain available programs and options in a clear, easy-to-understand manner.
• Assist members with eligibility requirements, applications, and enrollment.
• Manage both incoming inquiries and follow-up communication.
• Maintain organized and accurate client information.
• Follow established procedures and service standards.
• Participate in ongoing training, coaching, and team development.
• Keep your knowledge of programs, products, and guidelines current.

What You Can Expect

• Structured training to help you learn the role from the beginning.
• 100% remote work-from-home environment.
• Weekly compensation.
• Additional performance-based earning opportunities.
• Competitive compensation structure.
• Ongoing coaching and mentorship.
• Benefits package available after three months.
• Opportunities to advance into leadership and management.
• Flexible work environment designed to support greater independence.

Who We’re Looking For

You don’t need previous industry experience to be considered. We’re looking for individuals who are willing to learn, communicate professionally, and take responsibility for their results.

• Confident verbal and written communication skills.
• Comfortable interacting with clients over phone and video.
• Reliable, organized, and able to manage time effectively.
• Self-motivated and capable of working independently.
• Professional and approachable when assisting clients.
• Receptive to coaching, training, and feedback.
• Comfortable learning new systems and processes.
• Able to follow an established structure while contributing to a team environment.

If you’re interested in developing new skills, working directly with families, and building toward long-term professional growth, submit your application to learn more about the opportunity.