Full-Time

Associate Director

Product Manager, Chewy Vet Care

Posted on 1/16/2025

Chewy

Chewy

Compensation Overview

$156k - $255kAnnually

+ Equity Grants

Senior, Expert

Bellevue, WA, USA

Category
Product Management
Product
Required Skills
UI/UX Design
Product Management
Risk Management
Data Analysis

You match the following Chewy's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 8+ years of progressive experience in digital product management or related field
  • BS in Computer Science, Engineering, Business or a related field
  • Track record of successful direct people leadership experience
  • Direct experience working with EMR, PIMS or health information management tech
  • Demonstrated ability to conceptualize, develop, deliver and scale products or services that deliver measurable customer & business benefit
  • Proven track record of delivering projects from start to finish, both through a team and as individual contributor
  • Comfortable with the “storytelling” of product, crafting of a vision that speaks to a customer based on qualitative data and backed by quantitative data + customer insights
  • Excellent written and verbal communication skills, strong sense of ownership, urgency and drive, and a collaborative work style
  • Excellent analytical skills with demonstrated experience turning data into actionable insights
  • High attention to detail and proven ability to manage multiple, competing priorities simultaneously
Responsibilities
  • Own the building out a roadmap, getting alignment with stakeholders, managing intake and prioritizing dev work
  • Ensure the features are delivered as planned, tracking to KPIs, and for monitoring trends from metrics for optimization and continuous improvement
  • Work cross-functionally across Product, Design, Technology, Merchandising, Customer Service, Operations, and Executive leadership teams to create, build, and execute a product vision and multi-year roadmap
  • Use customer focused mindset to drive best in class PIMS experience for both care team members and pet parents
  • Serve as the primary contact for Checkout in Rhapsody and CVC
  • Be the expert in the use cases and users/customer types that use Rhapsody’s checkout
  • Write detailed requirements and use case/stories and communicate effectively with stakeholders
  • Imagine and explore the feasibility of bold, new ideas that will be impactful to pet parents or care team in the area of checkout
  • Define and analyze measures of success (KPIs) for new features and enhancements; transform these customer and business insights into clear requirements for product enhancements and new features
  • Write compelling narratives outlining both short and long-term product visions
  • Partner with payments team to align with them on back-end functionalities your work is presenting in the UI
  • Develop and maintain a roadmap and prioritized product backlog ensuring product vision aligns with both customer and business goals
  • Create mechanisms to track progress and deliverables related to product/feature suite you own across all tech and non-tech tracks
  • Identify and proactively mitigate risks to project deliverables and timelines
  • Monitor performance of your product(s) and measure impact of product enhancements; communicate impact clearly across the organization and use to drive prioritization
  • Collaborate with cross-functional internal (and external) teams to deliver features with strong customer and business value
Desired Qualifications
  • Strong understanding of the overall pet care industry and recent trends
  • In depth experience and understanding of the veterinary profession in the US

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A

INACTIVE