Full-Time

Key Holder

Club Monaco

Club Monaco

1,001-5,000 employees

Creates classic, effortless, and versatile clothing

Consumer Goods

Junior

Santa Clara, CA, USA

Required Skills
Sales
Communications
Customer Service
Requirements
  • Minimum of 1-2 years of retail experience
  • Excellent interpersonal skills
  • Strong English communication
  • Multilingual is a plus
  • Excellent time management/project skills
  • Strong planning and organizational skills
  • Ability to recognize and react to changing work demands
  • Goal oriented
  • Dedicated to high levels of Customer Service and Sales Productivity
  • On the job special projects experience
  • Must be able to work shift standing and walking and able to lift approx. 20 lbs.
Responsibilities
  • Protect the customer experience
  • Help achieve clienteling and data capture goals
  • Ensure daily monitoring and execution of sales
  • Provide a friendly and welcoming environment
  • Maintain a professional appearance
  • Maximize personal sales
  • Assist in conflict resolution with client issues
  • Communicate product and customer feedback to managers
  • Support management team with training new associates
  • Supervise sales floor
  • Responsible for all opening/closing procedures
  • Ensure strict compliance and adhering to the application of policies and procedure
  • Process returns
  • Assist with inventory preparations and participate in the actual Inventory
  • Ensure operational integrity & asset protection compliance
  • Actively participate in all merchandising activities
  • Be knowledgeable of the store's merchandise, back of house and front of house layout

Club Monaco stands out for its commitment to creating classic, effortless, and versatile pieces, focusing on the details of texture, form, fabric, and design, which reflects a strong culture of craftsmanship and customer-centricity. The company's competitive advantage lies in its "better basics" philosophy, which fills a unique niche in the market for high-quality, timeless fashion. Additionally, Club Monaco demonstrates industry leadership through its customer-friendly policies, such as free shipping on orders over $99, showing a dedication to customer satisfaction and convenience.

Company Stage

Acquired

Total Funding

N/A

Headquarters

New York, New York

Founded

1985

Growth & Insights
Headcount

6 month growth

1%

1 year growth

6%

2 year growth

5%