Full-Time

Lead Content Designer

Confirmed live in the last 24 hours

Upwork

Upwork

10,001+ employees

Online platform connecting freelancers and clients

Consulting
Enterprise Software

Compensation Overview

$122.5k - $165.5kAnnually

+ Annual Bonus + Equity Incentive Program

Senior, Expert

Remote in USA

Category
Content Strategy
Content & Writing
Copywriting

You match the following Upwork's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Strong leadership capability through contributions both leading projects and collaborating as a team member on other projects.
  • Experience with driving UX writing, IA, and content strategy decisions, preferably on SaaS products or applications.
  • Expert grasp of written language, with an eye for detail and fluency in style and grammar.
  • Strong communication skills and the ability to explain and defend your work.
  • Ability to apply, seek, or contribute UX research and data in content design decisions.
  • Handle challenges and changes with resilience and a growth mindset.
Responsibilities
  • Write clear, user-friendly product copy that simplifies complex ideas and flows.
  • Deliver high-quality work on time while juggling competing priorities.
  • Design for scale and champion the use of and continuous improvement of content standards through a design system.
  • Contribute insights that inform product strategy, connecting the dots between short-term and long-term business goals.
  • Identify opportunities for innovation and take calculated risks without direct oversight.
  • Manage a content backlog, prioritize tasks, and meet deadlines.
  • Mentor other Content Design team members and collaborate proactively with designers, product managers, engineers, and other cross-functional partners.
  • Support teams to launch new ideas and make sure new features fit into existing product flows, including but not limited to AI-powered features and capabilities.
  • Apply UX research and data to your content decisions.
  • Present your work for feedback and revise it based on input.
Desired Qualifications
  • Experience with SaaS products or applications preferred.

Upwork connects freelancers with clients looking for various services in the gig economy, which focuses on short-term contracts instead of permanent jobs. The platform allows freelancers to create profiles to showcase their skills, while clients can post job listings for specific projects. Freelancers bid on these projects, and clients choose the best candidates based on proposals and reviews. Upwork earns revenue through service fees charged to freelancers based on their earnings, with a tiered structure that rewards long-term client relationships. The platform also offers premium memberships and additional services for enhanced visibility and access to job listings. Upwork provides tools for time tracking, invoicing, and project management, making it easier for both freelancers and clients to manage their work and payments. The goal of Upwork is to facilitate successful project completion by bridging the gap between freelancers and clients.

Company Size

10,001+

Company Stage

IPO

Total Funding

$143.8M

Headquarters

San Francisco, California

Founded

2015

Simplify Jobs

Simplify's Take

What believers are saying

  • Remote work popularity boosts demand for platforms like Upwork, expanding its user base.
  • The gig economy's 17% annual growth aligns with Upwork's flexible work model.
  • AI-driven project management tools enhance collaboration, improving client and freelancer experiences on Upwork.

What critics are saying

  • Increased competition from Fiverr and Toptal threatens Upwork's market share.
  • The new Fiverr-style Project Catalog may cannibalize Upwork's existing services.
  • Strategic shifts by new general manager Ernesto Lamaina may misalign with current goals.

What makes Upwork unique

  • Upwork connects freelancers with clients across diverse industries, offering a wide range of services.
  • The platform provides productivity tools like time tracking and project management for efficient work.
  • Upwork's tiered fee structure incentivizes long-term client relationships, enhancing freelancer retention.

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Benefits

Health Insurance

Unlimited Paid Time Off

401(k) Retirement Plan

401(k) Company Match

Parental Leave

Employee Stock Purchase Plan

Company News

GlobeNewswire
Jan 15th, 2025
Upwork Unveils 2025's Most In-Demand Skills

Upwork unveils 2025's Most In-Demand Skills.

GlobeNewswire
Dec 27th, 2024
Best Job Posting Site (2025): Upwork Named Top Job Posting Site for Employers by Consumer365

Boston, Dec. 27, 2024 (GLOBE NEWSWIRE) - Consumer365, a trusted authority on technology and business insights, has recognized Upwork as the top job posting site for employers in 2025.

React Squad
Nov 9th, 2024
Comparing Upwork vs. Toptal for Hiring Remote Developers for Startups

Upwork has also introduced a Fiverr-style Project Catalog, where freelancers set up defined projects that clients can buy at fixed prices.

TipRanks
Nov 6th, 2024
Upwork Inc. Shows Strong Q3 Results and Growth

Upwork's strategic initiatives include raising its full-year 2024 guidance for revenue and adjusted EBITDA, acquiring Objective AI to bolster its AI capabilities, and launching a $100 million share repurchase program.

Octet Design
Oct 30th, 2024
Upwork launches new visual identity: 'A New Dimension of Work'

Over 18 months, NOT Wieden+Kennedy collaborated closely with Upwork, interviewing employees, connecting with users, and analyzing brand touchpoints to ensure the new design system was user-centric.

Website Planet
Oct 29th, 2024
Upwork Unveils Fall 2024 Edition of Updates

Upwork unveils Fall 2024 edition of updates.

Benzinga
Oct 23rd, 2024
Upwork Stock Is Surging Wednesday: What's Behind The Move?

Ernesto Lamaina, who has been working for Upwork for a year and previously served as CEO of Adia, has been appointed as Upwork's general manager of Enterprise.

Webflow
Oct 23rd, 2024
Highlight your work and attract new opportunities with Upwork and Webflow

That's why Webflow, Inc. is proud to announce Webflow, Inc. has teamed up with Upwork, the world's work marketplace.

GlobeNewswire
Oct 16th, 2024
Upwork Expands AI Innovation and Unveils New Solutions for Better Work Outcomes with Upwork Updates Fall 2024 Release

To help clients more easily find and hire quality talent for their projects, Upwork introduced Featured Jobs with prominent placement of job posts that are likely to be seen by more candidates.

Staffing Industry Analysts
Oct 4th, 2024
People on the move: Vaco, Korn Ferry, Arctiq, PrideStaff, Egon Zehnder

Lilani comes to Vaco from Upwork, where she served as VP II of talent solutions.