Full-Time

Complex Operations Manager

Confirmed live in the last 24 hours

Royal Bank of Canada

Royal Bank of Canada

10,001+ employees

Global financial institution offering diverse services

No salary listed

Senior

Houston, TX, USA

Category
Generalist Operations
Operations & Logistics
Required Skills
Fixed Income Securities
Requirements
  • Minimum of 5 years of financial services industry experience and a working knowledge of fixed income products, equities, mutual funds, insurance, annuities, the stock market, investments and retirement plans
  • Series 7, 66 (or 63/65 licenses)
  • Attention to detail along with strong math, organizational and problem solving skills
  • Excellent interpersonal verbal and written communication skills
  • Ability to work effectively in fast-paced, deadline-driven environment, and manage multiple demands and competing priorities
Responsibilities
  • Oversee the delivery and receipt of all client funds and securities.
  • Review and approve cost basis changes and communicate margin-related issues to Financial Advisors and Client Associates and then communicate resolution to the margin department.
  • Provide daily and monthly reports to the Complex Administrative Manager for review in a timely manner.
  • Partner with the Complex Administrative Manager to onboard and train new and existing associates.
  • Maintain strong and cooperative relationships between the operations associates and the offices in the complex by quickly and efficiently resolving issues as they arise and escalating problems to the Complex Administrative Manager.
  • Coordinate the maintenance of all operations-related systems and equipment for IT related projects, activities, changes and issues.
  • Secure the complex cashiering office at all times.
Desired Qualifications
  • Bachelor’s degree
  • Previous supervisory or management experience
  • Series 8 (or 9/10) license or the ability to obtain within 12 months

Royal Bank of Canada (RBC) is a major financial institution that provides a wide range of services including personal and commercial banking, wealth management, insurance, investor services, and capital markets. RBC operates in Canada, the United States, and 27 other countries, serving over 17 million clients. The bank generates revenue through various financial products such as loans, mortgages, and investment services. RBC focuses on enhancing client experiences by leveraging technology and innovation in its services. Unlike many competitors, RBC emphasizes community support through donations and employee volunteerism, which is a key part of its corporate philosophy. The bank aims to foster community prosperity while adapting to the changing needs of its diverse clientele, driven by a dedicated workforce of over 94,000 employees.

Company Size

10,001+

Company Stage

IPO

Headquarters

Toronto, Canada

Founded

1864

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Simplify's Take

What believers are saying

  • Partnership with Canadian Tire enhances loyalty programs and revenue streams.
  • New leadership in Singapore boosts RBC's wealth management presence in Asia.
  • RBC's social responsibility initiatives attract socially conscious clients.

What critics are saying

  • Lawsuit from Richmond could lead to financial and reputational damage.
  • Potential U.S. trade war may impact RBC's financial stability.
  • Employee dissatisfaction post-acquisition could cause operational disruptions.

What makes Royal Bank of Canada unique

  • RBC's diversified business model spans banking, wealth management, and capital markets.
  • Strong focus on innovation enhances client experiences and service delivery.
  • Commitment to community support strengthens brand reputation and client loyalty.

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Benefits

Professional Development Budget

Flexible Work Hours

Performance Bonus

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MEAGAN GOOD, TATYANA ALI, NZINGA BLAKE, DEIONDRA SANDERS & MORE ATTEND 2025 LEADHER AWARDS PRESENTED BY RBC

OTTAWA, OTTAWA, CANADA, March 10, 2025 / EINPresswire.com / - In celebration of International Women's Day, the Equal Chance Foundation and Royal Bank of Canada (RBC) proudly hosted the 2025 LEADHER Awards, a night dedicated to recognizing women who are breaking barriers and challenging norms across business, technology, media, sports, education, and humanitarian work.