Sr Service Engineer

Date Posted:

2025-05-28

Country:

United States of America

Location:

HKY99: Field Office - KY Remote Location, Remote City, KY, 40601 USA

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Active and transferable U.S. government issued security clearance is required prior to start date.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​

Security Clearance:

DoD Clearance: Secret

The Sr Service Engineer acts as customer and field service interface who drives improvements based on end user experience and performs corrective actions for field issues, special investigations, and product testing. This position performs analysis at all levels of the total system product including concept, design, test, installation, operation, maintenance and disposal; performs technical planning, verification and validation, cost and risk, and supportability and effectiveness analyses for total systems; manages configuration, builds processes, and identifies manufacturing/engineering defects. Facilitates the adherence of product requirements that acknowledge technical, schedule, and cost constraints. Interprets customer specifications and system level requirements into sub-system and piece part verification criteria.

• This is an onsite role located at Ft. Campbell, KY.

• This role is eligible for relocation.

• Travel for this role is approximately 25-50%.

WHAT YOU WILL DO:

• Support US Army Special Operations Aviation Regiment (SOAR) at Ft. Campbell, KY.

• Conduct static analysis/collection of network traffic and digital protocol data transmissions.

• Execute software loading of Type -1 crypto modernized/software defined radio suites.

• Debug system and sub-system through serial command line interfaces and remote protocols.

• Development of Acceptance Test Procedures for both Collins and non-Collins equipment.

• Analysis of hardware interfaces and wiring schematics to identify and address interoperability/compatibility defects.

• Serviceability assessment of sensitive optical devices and image quality analysis.

• Handle/Operate cryptographic keying devices.

• Compile/Instruct educational modules for supported systems.

• Record, reduce, and plot data collected during flight test. 

• Conducts scheduled, and impromptu, training sessions for software loading and systems troubleshooting.

• Travel may be required with little to no notice to support customer events, including deployment to austere locations outside of the US. Travel will range from 25-50% approximately.

QUALIFICATIONS YOU MUST HAVE:

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.

• Experience operating/troubleshooting integrated digital avionics management systems on Special Operations rotary wing aircraft including at least one of the following platforms: MH-6M, MH-6R, MH-47G, and MH-60M.

QUALIFICATIONS WE PREFER:

• Understanding of infrared optical sensors and laser targeting systems.

• Understanding of millimeter wave terrain following radar systems.

• Experience with RF energies operating in the UHF, VHF, HF, L, C, S and KU bands.

• Experience with anti-jam/anti-spoof GPS receivers and Inertial Navigation Units.

• Experience with aviation maps and navigational charts.

• Experience with Aircraft Survivability Equipment with a primary focus on the L3Harris SIRFC (Suite of Integrated Radio Frequency Countermeasures).

• Experience with operating, loading, troubleshooting software defined radio sets.

• Knowledge of Microsoft products to include Excel, Visio, and Access Database.

• Knowledge of spectrum analyzers, multi-meters, and arbitrary waveform generators.

• Demonstrate the fundamentals of wire harness fabrication and military installation/repair practices.

• The ability for a candidate to pass medical screening to receive a Class III Medical Certificate for flight duties, is desired.

ROLE TYPE:

*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

WHAT WE OFFER:

Some of our competitive benefits package includes:   

•       Medical, dental, and vision insurance. 

•       Three weeks of vacation for newly hired employees. 

•       Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.  

•       Tuition reimbursement program.

•       Student Loan Repayment Program. 

•       Life insurance and disability coverage. 

•       Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection. 

•       Birth, adoption, parental leave benefits. 

•       Ovia Health, fertility, and family planning.  

•       Adoption Assistance.           

•       Autism Benefit. 

•       Employee Assistance Plan, including up to 10 free counseling sessions.  

•       Healthy You Incentives, wellness rewards program.

•       Doctor on Demand, virtual doctor visits.  

•       Bright Horizons, child and elder care services.

•       Teladoc Medical Experts, second opinion program.  

•       And more!  

Learn More and Apply Now!

Avionics delivers advanced cockpit displays, vision systems, and comprehensive digital solutions for global government, commercial and business aviation customers. We provide connectivity and managed data services to ensure safety and seamless communication for passengers, crews, and militaries, from aircraft and airports to air traffic management. Join us in creating solutions that connect the world, one flight at a time. Start your application today.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that’s redefining aerospace, every day.

The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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