Job Description

Under the direction of the Housing Manager and Assistant Housing Manager, HUD regulations and Leased Housing Department (LHD) policies and procedures, the Housing Assistant will work in the Leased Housing Department. As a Housing Assistant you will process all requests for lease renewals, recertification’s, income discrepancies, respond to information request, e-mails and correspondence and collaborate with other units within LHD to ensure timely and accurate processing of cases.

Specific duties and responsibilities include, but are not limited to:

- Perform and complete annual and interim reviews.
- Perform income and employment verification.
- Investigate and verify participant information and documents.
- Create and process payment adjustments.
- Inform participants of Housing Choice Voucher program and NYCHA rules, regulations and requirements.
- Perform income discrepancy reviews.
- Review and process information requests and correspondences.
- Assist with identifying system issues and suggesting enhancement to improve operations.
- Perform other duties as assigned.

Additional Information
1. This position is open as a promotional opportunity only. It is not open on a direct transfer (lateral) basis.
2. NYCHA employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
3. NYCHA residents are encouraged to apply.

NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, click on the link below:
https://bit.ly/55aProgram

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

Qualifications

1. A baccalaureate degree from an accredited college; or

2. A four-year high school diploma or its educational equivalent, approved by a State’s Department of Education or a recognized accrediting organization and four years of satisfactory full-time experience in housing management at a development or developments containing at least 150 apartments, performing any one or a combination of the following duties: interviewing applicants; determining eligibility; gathering and evaluating information to resolve complaints; collecting rents; and/or resolving tenant related problems; or

3. A satisfactory equivalent combination of education and experience as described in "1" or "2" above. Undergraduate college credit may be substituted for experience on the basis of 30 semester credits from an accredited college for one year of satisfactory full-time experience. However, all candidates must have a four-year high school diploma, or its educational equivalent
EXPERIENCE IN WHICH TASKS PERFORMED ARE PRIMARILY CLERICAL, SECRETARIAL, RECEPTIONIST, AND/OR ACCOUNTING IS NOT ACCEPTABLE. EXPERIENCE THAT INCLUDES ONLY
INCIDENTAL CONTACT OR INTERACTION WITH TENANTS IS NOT ACCEPTABLE.