Billing Coordinator

Job Title: Billing Coordinator

Location: Fontana, California, United States
Job Type: Full time
Salary Range: $75,000 - 85,000

About JD Logistics

JD Logistics, a business group under JD.com, leverages the company’s advanced technology and logistics expertise to provide smart supply chain and logistics services to businesses across a wide range of industries. JD.com has one of the largest fulfillment infrastructures of any e-commerce company in the world. We are the only e-commerce platform globally that provides small-to-medium-sized warehousing, oversized warehousing, cross-border logistics, cold chain delivery, frozen and chilled warehousing facilities, B2B logistics, and crowdsourcing logistics.

We believe technology innovation drives smart logistics. JD built the world’s first fully automated warehouse in Shanghai and is developing drone delivery and autonomous delivery robots to redefine the logistics industry.

Job Summary

We are looking for a Billing Coordinator to manage daily updates to our rate cards within the system. This entry-level role is ideal for someone detail-oriented and comfortable with data entry. You will play a key role in ensuring our pricing is accurate and up to date, supporting smooth billing and operational efficiency.

Key Responsibilities

• Update rate cards daily in the system based on pricing changes.

• Ensure all pricing updates are accurate and correctly reflected to prevent billing discrepancies.

• Work closely with billing, finance, and operations teams to confirm rate adjustments.

• Maintain organized records of rate updates and pricing changes.

• Assist with troubleshooting system-related pricing issues as needed.

• Follow company policies and procedures for pricing updates and data accuracy.

Qualifications & Skills

• No prior experience required; experience in data entry, billing, or administrative work is a plus.

• Strong attention to detail and accuracy in data entry.

• Basic knowledge of Excel and billing software (training will be provided).

• Good organizational and communication skills.

• Ability to work efficiently in a fast-paced environment.

Benefits

JD.com offers a competitive benefits package, including:

• Free medical, dental, and vision insurance

• 401(k) with company match

• Paid time off (PTO), holidays, and sick leave

About JD.com

JD.com is China’s largest online retailer and its biggest overall retailer, as well as the country’s biggest internet company by revenue. JD.com sets the standard for online shopping through its commitment to quality, authenticity, and an unmatched product selection, covering everything from fresh food and apparel to electronics and cosmetics. Our nationwide fulfillment network provides same-day and next-day delivery to a population of over 1 billion people—a level of service and speed that is unmatched globally.

As a technology-driven company, JD.com builds reliable and scalable platforms that bring value to partners and customers across sectors including e-commerce, logistics, Internet finance, cloud computing, and smart technology.

Equal Opportunity Employer Statement

JD.com is an Equal Opportunity Employer. We do not discriminate in our employment decisions based on race, sex, sexual orientation, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, military membership, or veteran status, or on any other basis prohibited by applicable federal, state, or local law.