Full-Time

Pre Hearing Case Manager Job ID 2024

Posted on 5/1/2024

Internet Brands

Internet Brands

1,001-5,000 employees

Provides integrated web solutions across sectors

Legal
Consumer Software

Junior

Minneapolis, MN, USA

Required Skills
Sales
Customer Service
Requirements
  • Two (2) years high-volume call center experience
  • Two (2) years Customer Service/Sales experience preferred
  • Ability to retain information and learn new systems quickly
  • Commitment to strong attendance
  • Strong computer knowledge and excellent typing skills at least 50WPM
  • Sharp attention to detail and ability to perform with high degree of accuracy
  • Strong analytical skills to review documents and reach sound decisions
  • Ability to meet multiple performance targets at or above benchmark levels
Responsibilities
  • Providing accurate information for incoming customer/client callers regarding disability claim status
  • Make outbound calls to obtain required information from clients pertaining to their cases/hearings
  • Efficiently access various disability processing systems and related applications to research and resolve inquiries and issues
  • Effectively navigate multiple computer windows to access several systems in a proficient manner
  • Handling all callers with efficiency, courtesy and respect
  • Meet daily metric goals and monthly audits

Internet Brands is a compelling workplace due to its strong market presence and specialization in fully integrated web solutions that cater to a variety of sectors such as automotive, health, legal, and home/travel. With technology that supports over 250 million monthly visitors, employees at Internet Brands are at the forefront of delivering cutting-edge web presence software products and services, thus contributing to its leadership and competitiveness in the industry.

Company Stage

IPO

Total Funding

$303.7M

Headquarters

El Segundo, California

Founded

1998

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-2%

Benefits

Medical, dental, & vision insurance

Life insurance

Short & long term disability

Flexible spending accounts

Credit union membership

Employee assistance program

Paid Holidays

Paid Time Off

Casual Dress

401k plan