Full-Time

Technical Claims Team Leader

Technical Claims

Updated on 9/3/2026

ClaimSorted

ClaimSorted

AI-driven TPA delivering data-driven claims insights

No salary listed

Remote in UK

Remote

Category
Insurance (1)
Required Skills
Quality Assurance (QA)
Data Analysis
Requirements
  • A minimum of 5 years of experience in an insurance claims leadership role managing more than 8 direct reports.
  • A minimum of 5 years of experience in at least one of complaints, fraud, or quality assurance.
  • Previous experience leading in a start-up or high-growth company.
  • Deep expertise in claims handling and insurance best practices.
  • Ability to use data to drive understanding and decision-making.
  • Experience coaching colleagues to achieve improved quality and productivity.
  • Ability to inspire and achieve top performance from the team.
  • Highly organised and able to self-prioritise workload for the benefit of the business and customer.
  • Willingness to support colleagues to achieve the right results.
Responsibilities
  • Line-manage a team of Technical Claims Handlers, including all human resources and performance management.
  • Drive top performance and key performance indicator achievement in the team.
  • Allocate claims workflows and plan capacity to achieve high productivity and quality results.
  • Perform quality assurance checks and coach the team to improve the quality of technical claims output.
  • Maintain detailed and robust oversight of the technical claims portfolio, including escalating risks.

ClaimSorted is a third-party claims administrator that uses artificial intelligence to streamline insurance claims, handling FNOL, payouts, data analysis, and dashboards with both in-house and outsourced options. It analyzes claims data to reveal patterns that help underwriters make better decisions, and offers automated e-claim flows, white-label dashboards, mobile apps, and fraud detection tools. The service can be fully outsourced or kept in-house, with 24/7 support and a global client base, enabling cost savings through proprietary data and decades of claims experience. Its goal is to reduce claim handling time and costs while improving underwriting accuracy through actionable insights and automation.

Company Size

N/A

Company Stage

Seed

Total Funding

$16.4M

Headquarters

London, United Kingdom

Founded

2024

Simplify Jobs

Simplify's Take

What believers are saying

  • ClaimSorted closed a $13.3 million seed round led by Atomico in October 2025.
  • By July 2026, its careers pages showed hiring across engineering, GTM, and claims.
  • Rock Insurance shifted claim handling to ClaimSorted-branded portals after October 31, 2025.

What critics are saying

  • ClaimsSorted's differentiation depends on operational execution across fragmented insurer workflows and geographies.
  • Customer complaints route through Financial Ombudsman channels, exposing service-level failures and reputational damage.
  • Legacy TPAs and insurer in-house claims teams can copy automation features within twelve months.

What makes ClaimSorted unique

  • ClaimSorted signed over 20 insurers across the US, UK, and EU by October 2025.
  • It combines human adjusters with embedded AI agents for end-to-end claims handling.
  • Atomico backed its AI TPA model after claims teams from Hiscox, Lemonade, AXA, Hartford, Liberty Mutual.

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Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Stock Options

Performance Bonus

Company Equity

Paid Vacation

Remote Work Options

Company Social Events

Company News

Silicon Legal Strategy
Oct 14th, 2025
SLS Client ClaimSorted Raises $13.3MM Seed Round from Atomico and Others

SLS client ClaimSorted raises $13.3MM Seed round from Atomico and others. Silicon Legal represented ClaimSorted as they raised a $13.3 million Seed round. ClaimSorted is a UK-based company improving insurance claims through an AI-driven TPA platform. The round was led by Atomico with participation from Eurazeo, Y Combinator, firstminute capital, Start Ventures Capital, and others.

FinSMEs
Oct 13th, 2025
ClaimSorted Raises $13.3M in Seed Funding

ClaimSorted raises $13.3M in Seed funding.

Forbes
Oct 13th, 2025
ClaimSorted Raises $13.3M for AI Claims

ClaimSorted, a startup aiming to revolutionize the insurance industry with AI, has raised a $13.3 million seed round led by Atomico, with participation from Eurazeo, Y Combinator, and others. The funding will expand their team and enhance their AI system, which processes claims faster and more efficiently. Founded by Pavel Gertsberg and German Mikulski, ClaimSorted already collaborates with over 20 insurance companies and aims to reach 100 million policyholders globally.

IBS Intelligence
Oct 13th, 2025
ClaimSorted raises $13.3m to reinvent insurance claims

ClaimSorted raises $13.3m to reinvent insurance claims. By vriti gothi. ClaimSorted has raised $13.3 million seed funding round, led by Atomico, with participation from Eurazeo, Y Combinator, firstminute capital, Start Ventures Capital, and a network of senior insurance industry investors. Founded to address the persistent inefficiencies in insurance claims, ClaimSorted was born from the founders' own experience running an insurance business. Co-founders Pavel Gertsberg and German Mikulski repeatedly encountered delays, inconsistent service, and suboptimal claims management while working with traditional third-party administrators (TPAs). These operational bottlenecks eroded both customer trust and profitability. "Ask anyone in insurance where the weakest link is, and most will point to claims TPAs," said Pavel Gertsberg, Founder and CEO of ClaimSorted. "We saw the claims process being painfully slow. Mistakes made by TPAs that should've been caught early ended up eating our entire profit margin. So, we decided to build something better." The founders recognised that while marketing and underwriting are important, the defining moment for customers occurs during a claim - whether it's a vehicle breakdown, job loss, or property damage. Claims represent the industry's moment of truth, yet traditional TPAs often fall short at this critical touchpoint. "By combining a market-leading claims team with a suite of embedded AI agents, we're able to provide policyholders with a five-star experience, settle claims three times faster than traditional TPAs, and help insurers save millions," continued Gertsberg. ClaimSorted has spent the past year assembling a team of industry veterans from leading insurers including Hiscox, Lemonade, AXA, Hartford, and Liberty Mutual. This expertise has been integrated into ClaimSorted's proprietary AI-enabled platform, creating a next-generation solution Claims TPA 2.0. "Insurers don't want yet another AI claims platform with an ambiguous value proposition. They want an end-to-end service that simplifies claims, supports customers when it matters most, and safeguards profitability," said Andreas Helbig, Partner at Atomico. "ClaimSorted is delivering exactly that: faster, higher-quality claims resolution that increases policyholder NPS by over 10 points, while generating measurable cost efficiencies. It's rare to see such a clear and compelling ROI."

The SaaS News
Oct 13th, 2025
ClaimSorted Secures $13.3 Million in Seed Round | The SaaS News

ClaimSorted Secures $13.3 Million in Seed Round