Full-Time

Underwriting Associate

Posted on 3/13/2025

Coalition

Coalition

501-1,000 employees

Active insurance and cybersecurity risk management

No salary listed

Entry, Junior

Sydney NSW, Australia

Category
Insurance
Finance & Banking
Required Skills
Customer Service
Requirements
  • Prior experience in a customer support/customer service role and/or a strong desire to learn
  • Excellent interactive and communication abilities, both written and verbal, especially in broker-facing roles or similar (e.g. channel sales)
  • Resourceful, enthusiastic, and a desire to operate in a start-up environment – if you’re looking for an opportunity to learn and expand your skill set, this is the place!
  • Incredibly positive attitude. Attitude overcomes all!
  • Aspiration to develop a career in the insurance industry
Responsibilities
  • Answering inbound questions and requests from insurance brokers and current policyholders over email, live chat, and (much less frequently) by phone
  • Ensuring brokers and current customers receive the assistance they need from Coalition’s underwriting, business development, security, and claims teams
  • Educating brokers on Coalition’s cyber insurance products, as well as how to use both our online quoting platform (for brokers)
  • Performing administrative insurance functions to keep our growth engine running, including entry of manual submissions, provision of Certificates of Currency, and policy date changes
  • Working with the rest of the Coalition team to implement organizational and product changes that mitigate customer pain points
Desired Qualifications
  • Experience with Zendesk not required, but a plus!
  • Prior insurance experience not required, but a plus!

Coalition provides Active Insurance, which combines insurance coverage with cybersecurity tools to help businesses prevent digital risks. Their products are designed to assist companies in managing and reducing the chances of cyber attacks. Coalition offers its services to policyholders in the U.S., U.K., Canada, and Australia, working with top global insurers and its own insurance company. A key feature of Coalition is its cyber risk management platform, Coalition Control, which delivers automated alerts, expert advice, and third-party risk management. Additionally, Coalition Security Labs focuses on research and education in cybersecurity, providing valuable insights to help businesses understand and navigate the changing landscape of cyber threats.

Company Size

501-1,000

Company Stage

Series F

Total Funding

$770M

Headquarters

San Francisco, California

Founded

2017

Simplify Jobs

Simplify's Take

What believers are saying

  • Rising cyber threats increase demand for Coalition's cyber insurance products.
  • Recent $250 million funding round supports expansion and innovation efforts.
  • Acquisition of Jumbo enhances Coalition's cybersecurity capabilities and market reach.

What critics are saying

  • Increased competition from companies like Hawk AI in cybersecurity tools.
  • Integration challenges from acquiring Jumbo may divert focus from core operations.
  • Regulatory challenges from acquiring an insurance carrier could increase compliance costs.

What makes Coalition unique

  • Coalition is the first Active Insurance provider focusing on digital risk prevention.
  • Combines insurance with cybersecurity tools for comprehensive cyber risk management.
  • Offers global cybersecurity solutions with a focus on proactive threat mitigation.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Enjoy a highly fulfilling, mission-driven culture

Health, dental, and vision benefits for you and your family

Life insurance and disability benefits

Paid parental leave

401(k) plan

Wellness and commuter benefits

Flexible working hours

Open vacation days

We embrace distributed work; some benefits will vary by location

You are an owner. We offer stock options to each of our employees

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

1%
PYMNTS
Apr 8th, 2025
Hawk Raises $56 Million To Help Banks Counter Financial Crime

Fraud and money laundering prevention provider Hawk has raised $56 million in new funding. The Germany-based company says its Series C round, announced Tuesday (April 8), will help it finance further product innovation and fuel expansion efforts, especially in the U.S. “Hawk enables banks to move beyond the traditional rules-based approach to anti-money laundering and fraud,” the company said in a news release. “Traditional systems create significant problems for compliance teams, including huge volumes of false positive alerts that need to be reviewed, which in turn leads to staffing challenges and costs.”

Business Wire
Mar 4th, 2025
Coalition and MS&AD Insurance Group Expand Strategic Partnership with Equity Investment

Coalition, the world's first Active Insurance provider designed to prevent digital risk before it strikes, today announced a new $30 million equity in

Coalition Inc.
Nov 30th, 2023
Coalition Closes Series F Funding Round of $250 Million | Coalition Blog

Coalition completed its Series F funding round in June, adding $250 million from Allianz X, Valor Equity Partners, Kinetic Partners and existing investors.

Hawk.ai
Jan 27th, 2023
Hawk AI Accelerates Global Expansion with $17 Million Series B

Munich, January 26, 2023 – Hawk AI, Germany’s leading provider of anti-money laundering (AML) and fraud prevention technology for banks and payment companies, announced $17M in Series B financing to accelerate product development and global expansion.

INACTIVE