Solution Engineer

Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions.

Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality, you’ll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better®.

We are seeking a Solution Engineer - Analytics for our First Quality Tissue SE, LLC facility located in Anderson, SC.  The Solution Engineer - Analytics is responsible for designing and developing business intelligence solutions using Analytical software like Microsoft Power BI and Power Automate. This role will collaborate with business stakeholders to gather requirements, create interactive dashboards and reports, ensure data accuracy, and support the Power BI environment to enable organizational decision-making.

Primary responsibilities include:

• Design, develop, and deploy comprehensive BI solutions using Power BI, from initial data connection to final visualization.
• Collaborate with business users to gather requirements and translate them into effective Power BI solutions.
• Integrate Power BI with various data sources (SQL Server, SharePoint, Excel, cloud services, etc.).
• Develop and maintain automated workflows using Power Automate to streamline business processes, enhance report distribution, and trigger notifications or actions based on data changes or events in Power BI.
• Develop and maintain robust, scalable data models using best practices to support complex reporting.
• Manage and optimize the Power BI semantic model to ensure scalability, sustainability, and adaptability for future business growth and evolving data needs.
• Deliver production-ready Power BI dashboards and reports based on user and developer concepts, ensuring accuracy, usability, and visual appeal.
• Proactively monitor and troubleshoot Power BI reports and applications, ensuring optimal performance, high availability, and reliability.
• Troubleshoot and resolve issues related to data accuracy, report functionality, access, and data refresh failures.
• Implement and enforce data governance, security, and compliance policies within Power BI.
• Provide training and support to end-users on Power BI features and best practices.
• Establish and document Power BI governance standards, development best practices, and workflows for the team.
• Support development and analytics initiatives in other manufacturing analytical platforms as needed by the business.
• Stay current with Power BI, Power Automate, and related Power Platform updates, features, and other analytical and automation platforms for best practices.

The ideal candidate should possess the following:

Required:

• Bachelor’s degree in Computer science, Information Systems, Data Analytics, or a related field (or equivalent experience).
• 3+ years of experience developing and administering Power BI solutions.
• Experience with data modeling, ETL processes, and DAX/Power Query.
• Experience designing and implementing automated workflows using Power Automate.

Preferred:

• Microsoft Certified: Power BI Data Analyst Associate (PL-300) .
• Experience with other BI tools (Tableau, Qlik, etc.).
• Experience with Python for data analysis (e.g., using libraries like Pandas) and/or shell scripting for automating tasks.

Technical Skills:

• Proven experience designing, developing, and publishing insightful reports and dashboards using Power BI Desktop.
• Hands-on experience managing a Power BI Service environment, including publishing reports, managing apps, and configuring workspaces.
• Strong SQL skills and experience working with relational databases.
• Hands-on experience with Power Automate for automating business processes and integrating with Power BI.
• Familiarity with other data platforms or tools within the Microsoft ecosystem (e.g., Azure Data Factory) is advantageous.
• Understanding of data security, governance, and compliance best practices.

Soft Skills:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Attention to detail and commitment to data accuracy.

What We Offer You

We believe that by continuously improving the quality of our benefits, we can help to raise the quality of life for our team members and their families. At First Quality you will receive:

• Competitive base salary and bonus opportunities
• Paid time off (three-week minimum)
• Medical, dental and vision starting day one
• 401(k) with employer match
• Paid parental leave
• Child and family care assistance (dependent care FSA with employer match up to $2500)
• Bundle of joy benefit (year's worth of free diapers to all team members with a new baby)
• Tuition assistance
• Wellness program with savings of up to $4,000 per year on insurance premiums
• ...and more!