Head - Neighboring Markets

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.  With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job Title

Head - Neighboring Markets

Location(s)

Mumbai

Key Account Management (India – 2-3 Strategic Accounts)

• Develop and maintain strong, long-term relationships with CXO and senior stakeholders within assigned accounts.
• Ensure customer satisfaction, retention, and incremental revenue through tailored account strategies.
• Drive cross-selling and upselling opportunities across product and service portfolios.
• Prepare and execute detailed account plans, forecasting, and sales reviews.
• Collaborate with internal teams (service, marketing, product, and logistics) to ensure seamless delivery to clients.

International Market Development (Sri Lanka, Bangladesh, Nepal & Neighbouring Countries)

• Build and expand company presence in emerging South Asian markets.
• Identify, evaluate, and onboard new channel partners/distributors where relevant.
• Conduct in-depth market analysis to understand customer needs, competitor activity, and growth opportunities.
• Develop tailored go-to-market strategies for each country, aligned with regional business priorities.
• Partner with local stakeholders to ensure regulatory compliance and smooth market entry.
• Drive incremental revenue by converting new opportunities into sustainable business.
• Support in setting up customer success processes and after-sales service excellence in new markets.

Sales & Revenue Growth

• Achieve/exceed annual sales and revenue targets across assigned accounts and international markets.
• Provide accurate forecasts and pipelines for both domestic and international business.
• Lead executive business reviews (EBRs) with CXOs and decision-makers.

Market Intelligence & Strategy

• Track competitor landscape and industry trends across India and neighbouring countries.
• Provide market insights to product and marketing teams to shape future offerings.
• Recommend pricing strategies tailored to local markets while maintaining profitability.

Customer Engagement & Support

• Deliver customer presentations, proposals, and solutions aligned to client requirements.
• Ensure a high standard of after-sales service, building customer trust and long-term partnerships.
• Address and resolve client concerns promptly and effectively.

Travel & On-Site Engagement

• Frequent travel across India and international markets for client meetings, distributor engagement, and market development.
• Represent the organization in regional trade shows, exhibitions, and customer events.