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Senior Product Specialist-Technical Pre-Sales
End-Point Monitoring, Application Performance Management
Confirmed live in the last 24 hours
Remote • Indiana, USA
Experience Level
Desired Skills
  • 2+ years prior hands-on experience as an inside sales engineer or as Level-3 engineer in a global NOC/Service desk organization for large enterprises or system integrators is highly desirable
  • Experience with DEM (Digital Experience Monitoring) or Network and Endpoint Monitoring or Network Management products is highly desirable
  • Deep understanding of Internet and Network protocols such as TCP, UDP, HTTP, DNS, SSL etc. is highly desirable
  • Deep understanding of Proxies, Firewall, VPN based security stack is highly desirable
  • Ability to work in a fast paced environment and track the engagement and activity using project management tools is mandatory
  • Excellent written and verbal communication skills as this is a customer facing role and interacts with multiple stakeholders including sales, engineering, product management etc. on a daily basis
  • Work as a dedicated technical resource for assigned global opportunities to help accelerate Zscaler Digital Experience (ZDX) proof of value engagements, your success is measured by successful POV engagements and closing new or upsell business for the ZDX product line
  • Actively engage with product and engineering teams to provide feedback on product evaluations and act as a customer advocate
  • Actively work as an extension of the global sales team to engage with customers and prospects to show the value in product during and after the proof of value
  • Work with PS/Deployment teams on successful hand off by documenting the outcomes of POV in order to accelerate deployment
  • Ability to work during US or European Shift hours is needed, role could be 100% remote or based out of one of Zscaler offices in India
  • Report status crisply and succinctly to multiple stakeholders, product leadership and sales leadership

5,001-10,000 employees

Cloud-based information security company
Company Overview
Zscaler’s mission is to empower organizations to realize the full potential of the cloud and mobility by securely connecting users to applications from any device, anywhere. The company has pioneered a security cloud that has shifted architectural design and approach to network security. With their unique security cloud, the company has created a Zero Trust Exchange platform with their security cloud to enable businesses to reduce cost, risk, simplify IT, and increase business agility.
  • Comprehensive health plans
  • Supportive parental & family leave
  • On-demand learning & development
  • Company-sponsored volunteering
  • Global tuition assistance program
  • Guilt-free paid time off
Company Core Values
  • Teamwork
  • Open Communication
  • Passion
  • Innovation
  • Customer Obsession