Technical Specialist

The Mapping Operations team (MOps) plays a vital role in the creation and development of Waymo's autonomous driving technology. The organization builds and maintains high-quality HD maps as a service partner to Waymo Engineering that play a critical role in enabling the Waymo Driver to get to its destination safely and efficiently. As the Mapping Operations team scales, the demand for mapping subject matter experts also increases. We need smart, motivated specialists who can build up technical knowledge in one or more functional areas of mapping and be a primary point of contact for resolving escalations, coordinating with the vendor teams, drafting documentation, piloting new tools/processes, and identifying areas for streamlining our map build workflows. This role will play a critical part in ensuring we continue to build and maintain high-quality maps in a cost-efficient manner.

You will report into the Program Manager.

You will:

• You will develop deep subject matter expertise in a vertical of mapping operations, and serve as a go-to point of contact for our vendor teams
• You will test and roll out new mapping tools, features, and workflows in coordination with our Engineering partners
• You will identify opportunities to improve efficiency and own those solutions end-to-end
• You will create and maintain clear technical documentation

You have:

• A Bachelor's degree in a technical or business discipline
• 2+ years of relevant experience in technical ops, documentation, or mapping
• Quickly ramped up on proprietary mapping tools and internal workflows, becoming a go-to resource for peers/teams.
• Excellent communication skills across diverse teams

We prefer:

• Technical documentation and training experience
• Worked in mapping, GIS, ride-sharing, or logistics
• Supported or managed vendor teams
• SQL or other data analytics skills

Travel requirements:

• Ability to travel to the US as needed#LI-Onsite

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