AI Automation Director @ Perficient

AI & Machine Learning (2)
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Perficient is a global AI-first consultancy. Our team of strategists, designers, technologists, and engineers partners with the world’s most innovative enterprises and admired brands to deliver real business results through the transformative power of AI. As part of our AI-First strategy, we empower every employee to build AI fluency and actively engage with AI tools to drive innovation and efficiency. We break boundaries, obsess over outcomes, and shape the future for our clients. Join a company where bold ideas and brilliant minds converge to redefine what’s possible - while building a career filled with growth, balance, and purpose.

We currently have a career opportunity for an AI Automation Director within our rapidly growing Automation Business Unit. There may be up to 25% travel annually. We are seeking a highly technical and strategic leader who combines deep application development expertise with cutting-edge AI and automation knowledge. This role is perfect for a technical subject matter expert ready to drive the next evolution of intelligent automation solutions for enterprise clients.

Technical Background: Bachelor's degree in Computer Science, Engineering, or related technical field, or commensurate experience.
Consulting Experience (Preferred): 7+ years in consulting or professional services with focus on digital transformation and automation solutions
Platform Expertise (Preferred): Deep technical experience with at least one major automation platform (Appian, ServiceNow, or Pega) including custom development, integrations, and advanced configurations
Proficient in leveraging AI technologies to drive innovation, support strategic initiatives, and enable data-driven decision-making
Possess a strong understanding of AI capabilities, limitations, and ethical considerations
AI/ML Knowledge (Required): Demonstrated experience with AI technologies including LLMs, machine learning, natural language processing, and AI model integration
Generative AI Expertise (Required): Experience implementing Generative AI solutions, prompt engineering, and agentic frameworks
Cloud Platforms (Required): Experience with cloud-native AI services (AWS, Azure, Google Cloud AI/ML services)
Application Development Experience (Required): 5+ years of hands-on experience with application development using Java, .NET, or similar high-code technologies
API & Integration Experience (Required): Strong background in API development, microservices architecture, and system integration patterns
Advanced Degree (Preferred): Master's degree in Computer Science, AI/ML, or MBA with technical focus
Industry Recognition (Preferred): Thought leadership through speaking, writing, or industry participation in AI automation space
Camunda Experience (Nice-to-Have): Hands-on experience with Camunda BPM platform and workflow orchestration

Key Competencies:

Technical Leadership: Ability to lead complex technical initiatives and guide development teams
Client Communication: Excellent ability to translate complex AI concepts into business value propositions
Strategic Thinking: Strong analytical skills with ability to identify market opportunities and drive strategic initiatives
Continuous Learning: Commitment to staying current with rapidly evolving AI and automation technologies
Collaboration: Proven ability to work effectively across technical and business stakeholders

This role offers the opportunity to shape the future of intelligent automation while working with cutting-edge AI technologies and leading enterprise clients in their digital transformation journey.

The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $103,584 to $209,800. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential variable compensation. Information regarding the benefits available for this position are in this benefits overview.

Applications will be accepted until the position is filled or the posting is removed.

WHO WE ARE

Perficient is a leading global digital consultancy. We imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers’ expectations, outpace competition, and grow their business. With unparalleled strategy, creative, and technology capabilities, our colleagues bring big thinking and innovative ideas, along with a practical approach to help our clients – the world’s largest enterprises and biggest brands succeed.

WHAT WE BELIEVE

At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you’ll become part of something truly special.

We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We’re committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we’re not done yet.

Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.

Disability Accommodations:

Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.

Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.

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Reporting to a Managing Director within the Automation Business Unit, the AI Automation Director will be responsible for:

AI & Automation Technical Leadership:

Lead AI Strategy Implementation: Drive the integration of Generative AI, Large Language Models (LLMs), and agentic frameworks into digital process automation solutions
Architect Intelligent Automation Solutions: Design and implement AI-powered workflow automation using platforms like Appian, ServiceNow, Pega, and Camunda
LLM Integration & Orchestration: Develop strategies for LLM implementation, training, fine-tuning, and orchestration within enterprise automation workflows
Technical Advisory: Provide hands-on technical guidance on AI automation architectures, API integrations, and high-code development solutions using Java, .NET, and modern development frameworks
Innovation Leadership: Stay at the forefront of AI automation technologies, identifying emerging opportunities in machine learning, natural language processing, and intelligent document processing

Client Engagement & Solution Design:

AI Automation Consulting: Help clients understand and implement Generative AI capabilities within their existing business processes and automation strategies
Solution Architecture: Design comprehensive AI-enabled automation solutions that combine traditional BPM with modern AI capabilities
Technical Pre-Sales: Lead technical discussions with clients on AI automation possibilities, demonstrating ROI and implementation pathways
Proof of Concept Development: Build and demonstrate AI automation prototypes and pilots for prospective clients

Practice Development & Market Expansion:

Go-to-Market Strategy: Collaborate with Alliance and Marketing teams to position Perficient's AI automation capabilities in the market
Thought Leadership: Develop and present thought leadership content on AI automation trends, best practices, and implementation strategies
Sales Support: Lead technical aspects of business development activities, including solution design, estimation, and proposal development for AI automation engagements
Partnership Development: Work with technology partners (Appian, ServiceNow, Pega, Camunda) to advance joint AI automation initiatives

Team Development & Knowledge Management:

Technical Mentorship: Guide and develop technical teams in AI automation technologies and implementation best practices
Training Program Development: Create and deliver training programs on AI automation platforms, LLM integration, and agentic framework development
Best Practices Documentation: Establish technical standards, methodologies, and reusable assets for AI automation implementations
Recruitment & Skill Development: Participate in recruiting technical talent and developing AI automation competencies across the practice

Delivery Excellence:

Technical Delivery Oversight: Provide technical guidance and quality assurance for complex AI automation implementations
Client Success: Serve as a technical escalation point for delivery challenges and ensure successful project outcomes
Billable Engagement: No billable utilization is required.

AI Automation Director

Perficient

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