Lead Product Operations and Risk Analyst
Confirmed live in the last 24 hours

201-500 employees

Platform for businesses to accept payments and send payouts
Company Overview
Circle's mission is to raise global economic prosperity through programmable internet commerce. The company is a global financial technology firm that’s at the center of digital currency innovation and open financial infrastructure.
Remote in USA • United States
Experience Level
Desired Skills
Business Strategy
Data Analysis
Operations & Logistics
  • 7+ years working in risk management for B2B and B2C products and experience working in a financial services, payments or technology companies
  • Experience working at the intersection of Product and Risk and a solid understanding of risk management principles, methodologies, and frameworks, including knowledge of market, credit, operational, and compliance risk
  • Knowledge of Enterprise Risk Management frameworks and programs
  • Experience in embedding a risk culture in a rapidly growing business environment, preferable technology or financial services
  • Proficiency in Google Suite, Slack and Apple MacOS preferred
  • Proficiency in data analyses using SQL
  • Partner with leaders effectively employing clear and structured communication to tell a “story” focused on business insights & data
  • Bachelor's degree in Technology, Risk Management or Business preferred. Technology Certifications Security Certifications preferred (ex. ITIL, CISM)
  • 12+ years working in risk management for B2B and B2C products and experience working in financial services, payments or technology companies
  • Executive presence with an ability to influence and work hands-on with other cross-functional team leaders, such as lawyers, engineers, and product managers
  • Experience leading diverse teams in a complex, matrixed organization
  • Self-starting and fast paced when it comes to putting plans into motion - don't need to work from a script
  • Multistakeholder - you have dedication and commitment to our customers, shareholders, employees and families and local communities
  • Mindful - you seek to be respectful, an active listener and to pay attention to detail
  • Driven by Excellence - you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals
  • High Integrity - you seek open and honest communication, and you hold yourself to very high moral and ethical standards. You reject manipulation, dishonesty and intolerance
  • Help drive business strategy by collecting and analyzing data to track product performance such as user behavior, product usage, and customer feedback. Find opportunities for improvement and regularly present on product performance and product/business insights
  • Work with the CPO/CTO and other product and engineering leaders to define cross-org processes to increase execution efficiencies and facilitate cross-team collaboration
  • Drive product processes, such as the product development process, the user research process, and the product launch process. Select and rollout tools, such as product management software, data analysis tools
  • Drive product related policy management, issue management, change management, risk assessment, third-party risk management, and training
  • Build standards for the product team, such as documentation standards, testing standards, and release management standards
  • Ensure product and XFN teams follow standard product launch processes to build and launch products, identify, understand and mitigate risks. Implement, drive and ensure that teams are effectively monitoring product risks post launch and doing issue management
  • Lead assessments, monitoring, and reporting on risks inherent to business activities, including compliance, legal, security, finance and 3rd parties. Self-identify, report, monitor, and remediate issues
  • Support the ongoing risk management across functions by engaging as a key business partner with ERM, early in the process, in risk discussions and ad-hoc interactions to support ongoing risk identification, ownership, mitigation and acceptance
  • Lead and implement periodic reviews, executive level reporting, and recommend updates to the policies, processes, tools, and templates to reflect the changing environment (e.g., new products)
  • Work with auditors and regulators on audits and identify new mitigations and follow through across teams