Full-Time

Senior Human Resources Business Partner

Deadline 7/20/27
West Bend Insurance

West Bend Insurance

1,001-5,000 employees

Property, auto, and business insurance provider

Compensation Overview

$86.5k - $136.8k/yr

+ Performance-based bonus

West Bend, WI, USA

Hybrid

Hybrid schedule for candidates within 50 miles of the West Bend or Madison, Wisconsin offices.

Bachelor's

Category
People & HR (1)
Required Skills
Data Analysis

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Requirements
  • At the HR Business Partner level, have 5 or more years of progressive human resources experience, including at least 3 years in a human resources business partner role.
  • At the Senior Human Resources Business Partner level, have 10 or more years of progressive human resources experience, including 5 or more years operating as a human resources business partner or in a similar capacity.
  • Have strong communication and relationship-building skills, with the confidence to influence and challenge when needed.
  • Use a data-informed mindset to guide decisions with insights.
  • Demonstrate sound judgment and comfort navigating ambiguity and complex situations.
  • Have solid business acumen and a bias for practical, results-oriented solutions.
  • Demonstrate a genuine interest in building inclusive, high-performing teams.
  • Balance business needs with thoughtful human resources practices.
  • At the Senior Human Resources Business Partner level, connect people strategies to business priorities and measurable outcomes.
  • At the Senior Human Resources Business Partner level, influence decisions and drive outcomes with senior leaders, even without direct authority.
  • At the Senior Human Resources Business Partner level, demonstrate experience shaping and executing talent strategies, organizational design, and change initiatives.
  • At the Senior Human Resources Business Partner level, interpret data, identify trends, and translate insights into action and decision-making.
  • At the Senior Human Resources Business Partner level, navigate complexity and ambiguity with confidence, bringing structure and clarity where needed.
  • At the Senior Human Resources Business Partner level, take a proactive, results-oriented approach focused on meaningful outcomes.
  • Have a bachelor's degree in Human Resources, Business, or a related field, or equivalent experience.
Responsibilities
  • Work directly with business leaders to align people strategies with business initiatives.
  • Bring forward insights from data, identify trends, and challenge assumptions to help leaders make informed, forward-looking decisions about workforce planning, organizational design, and talent.
  • Handle complex associate relations issues with professionalism, sound judgment, and discretion.
  • Identify patterns across associate relations situations and use those insights to guide leaders proactively, strengthen decision-making, and maintain a respectful, inclusive, and legally compliant workplace.
  • Support leaders with succession planning, talent reviews, and performance conversations.
  • Use talent data and trends to identify risks, inform development strategies, and help leaders focus on high-impact priorities.
  • Assess change impact, anticipate risks, and shape thoughtful, people-centered plans to support organizational transitions.
  • Partner with human resources Centers of Excellence to deliver solutions grounded in data and business needs.
  • Oversee offboarding and exit interviews, identify themes and trends, and translate feedback into actionable insight.
  • At the Senior Human Resources Business Partner level, mentor and guide other human resources business partners, strengthen team effectiveness, and help elevate cross-organizational partnership.
  • At the Senior Human Resources Business Partner level, shape talent strategies and organizational outcomes, influence broader decisions, and help leaders connect people strategies to business priorities.
Desired Qualifications
  • SHRM-CP, PHR, or a similar certification.
  • Certification in Change Management, such as Prosci, and/or Organizational Development certification.

West Bend Insurance provides property and casualty insurance for individuals and businesses, including home, auto, and commercial lines. Its products are operated through standard insurance policies that cover risks, with a claims process designed to help customers recover from losses; the company emphasizes service, reliability, and a long-standing rating of A (Excellent) or better from A.M. Best since 1971. Founded after a devastating 1871 fire, the firm centers its mission on helping customers through problems and adversity, promising that negatives can yield positives, and committing to do the right thing and be there when customers need them. The goal is to protect people and property while earning trust by consistently delivering support and solutions in times of need, distinguishing itself through a history of resilience and customer-focused service.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

West Bend, Wisconsin

Founded

1894

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Simplify Jobs

Simplify's Take

What believers are saying

  • West Bend expanded ZestyAI in 2024, improving residential-risk selection and renewal decisions.
  • Guidewire Cloud adoption should cut legacy IT burden and support line-by-line claims rollout.
  • Jacques' 2024 promotion keeps strategy continuity while emphasizing growth optimization and data analytics.

What critics are saying

  • No Joke, Inc. v. West Bend settled depreciation claims in 2025, signaling claims-practice scrutiny.
  • Six new 2026 contract lawsuits and recurring property disputes pressure loss-adjustment and collections workflows.
  • A failed Guidewire or ZestyAI rollout would weaken underwriting speed, claims quality, and margins quickly.

What makes West Bend Insurance unique

  • West Bend pairs mutual-insurance discipline with long-tenured leadership under Rob Jacques, named CEO in 2024.
  • Its underwriting uses ZestyAI property analytics, adding aerial-imagery-driven precision across personal lines renewals.
  • Guidewire ClaimCenter on Cloud modernizes claims operations with EY implementation and Predict analytics.

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Benefits

Health Insurance

Health Savings Account/Flexible Spending Account

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) Retirement Plan

401(k) Company Match

Pet Insurance

Paid Vacation

Hybrid Work Options

Remote Work Options

Performance Bonus

Employee Assistance Program

Company News

Sentry Insurance
Apr 28th, 2025
West Bend named a Top Workplace for 14th consecutive year

West Bend Insurance Company was recently named a Top Workplace in Southeastern Wisconsin and Madison!

Richland Hospital
Mar 4th, 2025
The Richland Hospital Foundation Receives a 10k Grant

The Richland Hospital Foundation is thrilled to announce that The Richland Hospital, Inc. has received a generous $10,000 grant from West Bend Insurance through their Spirit of the Silver Lining Grant Program!

Reinsurance News
Sep 24th, 2024
West Bend enhances underwriting with ZestyAI's AI-powered risk analytics

West Bend Insurance Company has expanded its partnership with ZestyAI to incorporate more AI-powered risk analytics into its underwriting process.

Sentry Insurance
Sep 10th, 2024
West Bend recognized as a Best Place to Work in Insurance for 15th consecutive year

West Bend Insurance Company is honored to again be recognized as one of the companies in the insurance industry with the highest levels of employee engagement and satisfaction.

Gmtoday
Jul 30th, 2024
Lannon Stone sues insurer over coverage

Lannon Stone Products filed suit against the West Bend Mutual Insurance Co. in Waukesha County Circuit Court, seeking a jury trial in the matter.