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Manager – Fleet Operations
Posted on 11/17/2022
Dallas, TX, USA
Experience Level
Desired Skills
  • 10+ years of experience leading and motivating an operations team through significant change and high customer expectations
  • Experience working in highly technical environment - experience managing technicians and reliability engineers
  • Experience working in the remote support model (Support users / fleet from a remote location)
  • Demonstrated ability to motivate and empathize with a disparate population of employees working 24/7/365
  • Strong ability to communicate (verbal and written) succinctly and effectively to various global audiences, from engineers to partners to C-level executives
  • Master collaborator -- unflappable with impeccable attention to detail and organization, ability to influence, motivate, and generate goodwill with teammates while juggling multiple projects at once and never letting the ball drop
  • Strong ownership and bias for action. Able to work independently to drive progress
  • Experience building project plans and roadmaps with clear dependency management
  • Be a key leader on our Operations team as we build and shift our organization to support both development and scaled commercial operation
  • Be accountable for maximizing the utilization and uptime of a fleet of autonomous and auxillary vehicles, trailers, and assets
  • Lead a team of operations professionals, technicians, and reliability engineers with clear goal and priority setting, constant process improvement, and successful change management skills
  • Identify key areas of inefficiency, work cross-functionally to establish best practices, and create & implement Standard Operating Procedures
  • Own efficient implementation of service and maintenance of our fleet; either directly through our workforce or third party vendor management (captive shops, etc). Inclusive of Trucks, Trailers, Passenger vehicles, and auxiliary vehicles
  • Own efficient implementation of service and maintenance for Aurora Driver kits in a commercial environment
  • Partner with cross-functional teams to refine and implement field service and maintenance procedures for deployed Aurora Driver hardware
  • Effectively manage, develop, and grow a geographically and experientially disparate team
  • Lead by example, handle emergency situations with composure and make frequent pragmatic, safety-based and efficiency-based judgment calls
  • Establish and drive strategy supporting the evolution of the development of our autonomous technology and the commercial delivery of a logistics and ride-sharing service to customers - guiding the team to solve for the present with an eye to the future
  • Develop, track, and improve metrics for service uptime, reliability, and asset utilization
  • Partner closely with cross-functional teams across product, engineering, safety, facilities, and real estate to ensure critical feedback from the road is communicated through the correct channels
  • Effectively translate company priorities to discrete, relatable, and actionable goals for the team and drive their implementation
Aurora Innovation

1,001-5,000 employees

Leading company in self-driving vehicles
Company Overview
Aurora is on a mission to build self-driving technology that will revolutionize the future of transportation. Its flagship product, the Aurora Driver, is a platform that brings together software, hardware, and data services, to autonomously operate passenger vehicles, light commercial vehicles, and heavy-duty trucks
  • Medical, Vision, Life Insurance
  • Paid leave
  • Vacation, Holidays & Sick Time
  • LinkedIn Learning
  • Aurora Academy
  • 401(k)
  • Commuter Benefits
  • Flexible Spending Account
  • Onsite Food
  • PerkSpot
  • Working from Home Support
  • Emotional & Physical Wellness
  • Employee Assistance Program
Company Core Values
  • Operate with integrity - We do the right thing, even if it delays our work or makes less money
  • Focus - We’re solving one of the most challenging problems of our generation, and we’ll get there by fostering a culture of depth, focus, and rigorous engineering
  • No jerks - We solve hard technical problems through discussion and collaboration. We don’t waste time battling over personalities and egos
  • Be reasonable - We expect each other to use good judgment and always have the best interest of the company and our partners in mind
  • Set outrageous goals - We set ambitious goals that demand commitment and push us to do our best work
  • Win together - We are building a technology and a company that will serve people and communities around the world. Our team’s diverse perspective and experience make us stronger and better reflect the world we live in