Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. We’re searching for a Senior Manager, Fleet Operations. 

In this role, you will

• Be a key leader on our Operations team as we build and shift our organization to support both development and scaled commercial operation
• Be accountable for maximizing the utilization and uptime of a fleet of autonomous and auxillary vehicles, trailers, and assets.
• Lead a team of operations professionals, technicians, and reliability engineers with clear goal and priority setting, constant process improvement, and successful change  management skills
• Identify key areas of inefficiency, work cross-functionally to establish best practices, and create & implement Standard Operating Procedures
• Own efficient implementation of service and maintenance of our fleet; either directly through our workforce or third party vendor management (captive shops, etc). Inclusive of Trucks, Trailers, Passenger vehicles, and auxiliary vehicles. 
• Own efficient implementation of service and maintenance for Aurora Driver kits in a commercial environment
• Partner with cross-functional teams to refine and implement field service and maintenance procedures for deployed Aurora Driver hardware
• Effectively manage, develop, and grow a geographically and experientially disparate team
• Lead by example, handle emergency situations with composure and make frequent pragmatic, safety-based and efficiency-based judgment calls
• Establish and drive strategy supporting the evolution of the development of our autonomous technology and the commercial delivery of a logistics and ride-sharing service to customers - guiding  the team to solve for the present with an eye to the future.
• Develop, track, and improve metrics for service uptime, reliability, and asset utilization
• Partner closely with cross-functional teams across product, engineering, safety, facilities, and real estate to ensure critical feedback from the road is communicated through the correct channels
• Effectively translate company priorities to discrete, relatable, and actionable goals for the team and drive their implementation

Required Qualifications

• 10+ years of experience leading and motivating an operations team through significant change and high customer expectations
• Experience working in highly technical environment - experience managing technicians and reliability engineers
• Experience working in the remote support model (Support users / fleet from a remote location)
• Demonstrated ability to motivate and empathize with a disparate population of employees working 24/7/365
• Strong ability to communicate (verbal and written) succinctly and effectively to various global audiences, from engineers to partners to C-level executives 
• Master collaborator -- unflappable with impeccable attention to detail and organization, ability to influence, motivate, and generate goodwill with teammates while juggling multiple projects at once and never letting the ball drop
• Strong ownership and bias for action. Able to work independently to drive progress
• Experience building project plans and roadmaps with clear dependency management

The base salary range for this position is $122,000.00-$195,000.00 per year.  Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

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#Mid-Senior