Frontend Software Engineer

Team Introduction The Customer Service Platform (CSP) is a team that integrates the product technology resources of the company's internal customer service system. Our mission is to provide users with efficient self-service solutions and provide agents with convenient tools so as to improve customer service experience. Responsibilities - Design and implement large-scale cross platform web-based features, user interfaces and Node.js based services for customer service platforms - Responsible for optimising scalability, reliability and responsiveness of web-based application pages, and to deliver compelling end user experience - Architect efficient and reusable front-end systems that drive complex web applications - Keep at the forefront of emerging web-based technologies and trends, research and evaluate the latest web development frameworks, apply new technologies to drive iterative product improvements - Research, design, and develop computer and network software or specialised utility programs. - Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis. - Update software, enhances existing software capabilities, and develops and directs software testing and validation procedures. Minimum Qualifications - Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline. - Industry experience in developing frontend web applications, with demonstrable expertise in deep optimisation of end user experience, stability & scalability, code modularity and rendering latency - Strong JavaScript/HTML/CSS frontend engineering experience and strong familiarity with key concepts including asynchronous programming, closures and types, layouts, specificity, animation, cross browser compatibility and accessibility - Deep understanding of the underlying design philosophy and implementation of common web frameworks, including React/Vue/Angular - Deep familiarity and experience with common web compilation and bundling frameworks, including Webpack/Rollup/BaBel/AST/Gulp - Good understanding of frontend - backend multi-tier application architecture and protocols, familiarity with product and software development lifecycle process - Experience in development of no-code/low-code platforms is highly advantageous Preferred Qualifications - Agile, quick self learner, highly self-motivated with strong sense of product ownership and creative problem solver - Deeply passionate about software coding/development and building great mobile/web applications - Ability to perform independent research to solve complex technical problems - Good collaborator and team player, comfortable working in a fast moving, culturally diverse and globally distributed team environment