Ecommerce Growth Manager

We, at Elite Comfort Solutions LLC, are searching for an Ecommerce Growth Manager within our Ecommerceteam to help support our bedding team.  Did you know we are a global leader in foam technology?  That’s right!  In fact, we have been pioneers in this industry for over 20 years.  Since then, we have partnered with Leggett & Platt and been an industry leader in guaranteeing you get the best sleep possible.  If you join our team, your work will ensure people across the world have a little more comfort in their lives.

As an Ecommerce Growth Manager you will have the opportunity to own a major 3P marketplace as an anchor account. You will hunt and open new 3P marketplaces. Any marketplace selling mattresses, pillows, and toppers is in scope.  Your contributions will have a direct impact on the business by owning these launches end to end, managing our agency partner, and drive the channel to scale. This is a marketplace growth role with both operator and hunter responsibilities. The Ecommerce Growth Manager will own an anchor 3P marketplace, launch owned and licensed brands, manage agency execution, and open new 3P marketplace opportunities. The team you will be working with is collaborative and innovative, and values challenging work and diversity of thought. 

So, what will you be doing as an Ecommerce Growth Manager?

• Own the P&L for your anchor 3P marketplace, including revenue, gross margin, advertising spend, and contribution profit. Drive the channel to scale.
• Lead the launch of multiple owned and licensed brands on your anchor marketplace, including content development, advertising plan, pricing strategy, and inventory planning.
• Open new 3P marketplace doors. Own the full lifecycle from target identification, business case, and onboarding through launch and the first ninety days of optimization.
• Manage the agency partner relationship. Set scope, KPIs, and weekly cadence. Hold the agency accountable for content quality, advertising performance, and channel results.
• Partner with Brand Managers, Product Development, Marketing, Sourcing and Operations, Supply Chain and Demand Planning, and external agencies to scope program economics, build winning assortments, and execute against marketplace commitments.

To be successful in this role, you’ll need:

• Five plus years of 3P marketplace experience with direct ownership of a marketplace P&L. Examples include Walmart Marketplace, Amazon Seller Central, Wayfair, or comparable.
• Experience opening at least one new 3P marketplace door from cold to live. You can describe the buyer or category management cycle, the onboarding requirements, and how you built the business case.
• Hands on advertising experience on at least one major retail media network, including campaign strategy, bid management, and ROAS optimization.
• Agency management experience. You have set scope, held agencies accountable, and either renegotiated, replaced, or insourced when the agency was not delivering.

Things we consider a plus:

• Bedding, sleep, furniture, or home category experience.
• Experience with home category 3P marketplaces, including home specialty and home improvement platforms.
• Experience with licensed brand programs.

Experience with vendor compliance scorecards (OTIF, fill rate, etc.) on marketplaces that enforce them.  

What to Do Next

Now that you’ve had a chance to learn more about us, what are you waiting for! Apply today and allow us the opportunity to learn more about you and the value you can bring to our team. Once you apply, be sure to create a profile, and sign up for job alerts, so you can be the first to know when new opportunities become available.

Our Values

Our values speak to our shared beliefs, and describe how we approach working together.

• Put People First reflects our commitment to safety and care of each other, learning and development, and creating an inclusive environment of mutual respect, empathy and belonging.
• Do the Right Thing focuses us on acting with honesty and integrity, delivering the results the right way, taking pride in our work, and speaking the truth – good or bad.
• Do Great Work…Together occurs when we engage without hierarchy, collaborate as a team, embrace challenges, and work for the good of all of us.
• Take Ownership and Raise the Bar demonstrates our responsibility to add value and make a difference, challenge the status quo and biases to make things better, foster innovative and creative solutions to drive impact, and explore new perspectives and embrace change.

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