Full-Time

Server

Posted on 5/14/2025

Dave & Busters

Dave & Busters

10,001+ employees

Entertainment venues with arcade games and dining

Compensation Overview

$2.13/hr

Entry

Frisco, TX, USA

Category
Customer Experience & Support
Customer Experience
Customer Support
Required Skills
Sales
Requirements
  • Must be skilled in effectively communicating with Guests in order to generate enthusiasm about the D&B experience.
  • Must demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift.
  • Must be able to read and communicate in English.
  • Must be at least 18 years of age.
Responsibilities
  • Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
  • Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Takes prompt corrective action where necessary or suggests alternative courses of action.
  • Creates a warm, fun atmosphere for Guests and Team Members.
  • Adheres to company’s sanitation procedures.
  • Maintains responsibility for personal bank and ensures all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change.
  • Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests.
  • Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager.
  • Greets newly seated Guests’ in a friendly and timely manner.
  • Accurately takes Guests’ food and drink orders.
  • Maintains a thorough understanding of all menu items and is able to answer questions regarding food and drink items and their preparation.
  • Enters orders into Micros quickly and in proper sequence, using appropriate modifications and charges.
  • Ensures food is properly garnished and delivers trays to designated table server’s own section, as well as other sections in the restaurant, as needed.
  • Works quickly and efficiently adhering to 'Full hands in, Full hands out' philosophy.
  • Assists in party set up and breakdown. Busses and resets tables as needed.
  • Assists other Team Members as needed or as business dictates.
  • Responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift.
  • Participates in all incentives and contests, driving sales and promoting the brand.
  • Follows portion guidelines to ensure cost control, while maximizing the Guest experience.
  • Ensures ongoing Guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre‐bussing as necessary, and responding to Guest needs in a timely manner.
  • Keeps station clean, sets up and takes down station tables appropriately.
  • Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness.

Dave & Buster's operates entertainment venues that combine arcade games, sports viewing, and dining. Customers can enjoy a variety of arcade games while also watching sports in designated areas. The venues offer a full-service bar and restaurant, catering to families, young adults, and corporate groups. Revenue comes from game play, food and beverage sales, and hosting events like corporate parties and social gatherings. What sets Dave & Buster's apart from competitors is its ability to provide a comprehensive entertainment experience in one location, making it a popular choice for those looking for fun and dining all in one place.

Company Size

10,001+

Company Stage

IPO

Headquarters

Dallas, Texas

Founded

1982

Simplify Jobs

Simplify's Take

What believers are saying

  • Opening new locations in Killeen and Ala Moana expands market reach.
  • Promotion of Cory Hatton may enhance financial management and strategic growth.
  • Integration of VR experiences could attract tech-savvy customers and provide a competitive edge.

What critics are saying

  • Main Event's pricing strategy may attract budget-conscious families away from Dave & Buster's.
  • Overexpansion risks could dilute brand experience and strain operational resources.
  • Significant investment in new attractions may impact financial stability if customer interest wanes.

What makes Dave & Busters unique

  • Dave & Buster's combines arcade games, dining, and sports viewing in one venue.
  • The company offers exclusive games like the 'Human Crane' and 'The Arena'.
  • Dave & Buster's hosts corporate events, enhancing its appeal to diverse clientele.

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Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Flexible Work Hours

Company News

KDH News
May 5th, 2025
Dave & Buster's opens on Monday

Dave & Buster's is set to open its first location in the Killeen area on Monday.

Aloha State Daily
Apr 9th, 2025
What you're dying to know about Dave & Buster's Honolulu at Ala Moana Center

Get ready to get your game on - Dave & Buster's Honolulu is opening its new location at Ala Moana Center on Monday, April 14.

KHON2
Mar 14th, 2025
Dave & Buster's now hiring for new Ala Moana location

ALA MOANA, Hawaii (KHON2) - With their new Ala Moana location set to open soon, Dave & Buster's is looking to fill more than 80 positions in their hiring fair.

License Global
Mar 13th, 2025
Dave & Buster's Unveils UFC Challenge Game

Dave & Buster's unveils UFC Challenge Game.

PR Newswire
Mar 10th, 2025
Main Event Unveils Epic "All You Can Play" Deal For Spring Break

Enjoy Bowling, Laser Tag, Arcade Games, and More at One Low PriceCOPPELL, Texas, March 10, 2025 /PRNewswire/ -- Spring Break is right around the corner, and parents everywhere are looking for engaging, budget-friendly activities that cater to the whole family. This year, Main Event – the ultimate destination for fun-filled entertainment experiences – is making it easier than ever for parents to say "yes" to fun with an exclusive limited-time "All You Can Play" deal for $14.99 per person*, plus a complimentary $10 Fun Card. Perfect for a "Yes Day" adventure, this deal is like playing for just $4.99 per person!