Doula Case Manager

About Us:

Cityblock Health is the first tech-driven provider for communities with complex needs—bringing better care to where it’s needed most, block by block. Founded in 2017 on the premise that “health is local” and based in Brooklyn, we are backed by Alphabet’s Sidewalk Labs along with some of the top healthcare investors in the country.

Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.

In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.

Over the next year, we’ll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community. 

Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.

Our Values:

• Aim for Understanding
• Be All In
• Bring Your Whole Self
• Lean Into Discomfort
• Put Members First

About our Team: 

We employ a field-based, home-based care model and are committed to meeting members where they are--in their homes, in their community, and in our Hubs. You will go above and beyond to connect with Cityblock members in a non-judgmental, respectful and empathic manner, to meet their needs, and to provide feedback to the system as a whole as we strive to do better every day.

About the Role:

As a Perinatal Community Health Partner, you will work with a growing panel of members on improving their health holistically before, during, and following pregnancy, regardless of how that pregnancy ends.  You will build trust with members on your panel and engage with them to understand their strengths, goals, wants and needs across various aspects of their lives. The information you glean from your conversations will inform the development of our MAP (Member Action Plan). Your ongoing work with the member will be to determine the member’s priorities and work on their goals.  You will be a member’s point person, problem solving alongside them in times of crisis, and acting as a non-judgemental listening ear. You will work alongside, and will be supported by, an interdisciplinary clinical care team to ensure all member needs are met.  You will accompany your panel of members through their pregnancy care experiences, including but not limited to birth, abortion and the postpartum period.

You will work as part of an Interdisciplinary Team, including a Certified Nurse Midwife, Perinatal Care Team Lead, Behavioral Health Specialist, Perinatal Nurse Care Manager, and Perinatal Community Health Partners.

Requirements for the Role:

• Bachelor’s degree
• You have experience as a doula/community birth worker with training and timely certification
• Current Doula Certification or up to date training (please specify with whom you have been trained)
• Minimum 3 years case management or related field.

What We’d Like From You:

• A resume and/or LinkedIn profile

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

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We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.