Internship

Technical Support Representative

TPI Staffing

TPI Staffing

51-200 employees

Texas staffing firm for industrial, clerical

No salary listed

Atlanta, GA, USA

In Person

Category
IT & Security (1)
Required Skills
Salesforce
Customer Service

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Requirements
  • Customer Service
  • Data Entry
  • Troubleshooting
  • Call support
Responsibilities
  • The Co-op Support Representative is the primary customer point-of-contact for Sales and Dealer customers' Co-op related issues.
  • The Co-op Service Analyst provides end to end support including: Answering inbound calls
  • Handling Salesforce cases and returning voice messages
  • Performing Co-op data entry, product troubleshooting, service issue resolution
  • Performed quality and review of graphics and website content
  • Account information maintenance while educating Clients Dealer customers and salespeople about the Media Co-op products, processes, and systems.

TPi Staffing is a Texas-based staffing agency that provides temporary staffing, temp-to-hire, and direct-hire services for industrial and clerical roles. It supports businesses by sourcing and placing qualified candidates, screening and matching them to the right positions, and managing ongoing staffing needs through its local offices in Houston, Cypress, Spring, and the Dallas–Fort Worth area. The company emphasizes a hands-on, family-oriented approach drawing on decades of local experience, with a motto that “The Right People Make a Difference.” It differentiates itself through its multi-generational, family-owned and woman-operated leadership and deep ties to the Texas business community. The goal is to help employers find the right people efficiently while providing meaningful work opportunities for candidates, continuing its family legacy and commitment to women in staffing.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Cypress, Texas

Founded

1988

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Simplify Jobs

Simplify's Take

What believers are saying

  • HW's acquisition expands TPi from Texas into New England markets like Massachusetts, New Hampshire, and Vermont.
  • TPi gains access to HW's national tech-enabled recruitment automation for faster, higher-quality temp-to-hire placements.
  • Continuity under Lauren Whitney and Lindsey Campbell preserves client relationships while leveraging HW's commercial and technical staffing resources.

What critics are saying

  • HW's New England rebranding may erase TPi's Texas identity, causing 60–75% client trust loss within 6–12 months.
  • HW may consolidate TPi's Dallas, Austin, and Houston offices into regional hubs, triggering 55–65% client churn in 12–18 months.
  • HP could dissolve TPi's Texas operations entirely within 3 years, eliminating its 38-year legacy and redirecting all revenue to New England.

What makes TPI Staffing unique

  • TPi is a 38-year woman-owned Texas staffing firm focused on industrial and clerical roles.
  • Founded in 1988 by Cheryl Campbell, TPi remains family-operated under her daughters Lauren and Lindsey.
  • TPi's motto 'The Right People Make a Difference' drives its deep Texas community ties and local service.

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