WHY WORK FOR US?
We are mission and values driven and your contributions will make a difference. We make a positive difference in people’s lives and help an average of 23 people per week to find a place to live.
If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we’re committed to helping you reach your potential by providing opportunities for professional growth across the state.
JR 3685
Client Assistance Coordinator
Los Angeles, CA 90004
Salary: $24.39 to $30.18 per hour
Pay Frequency: 24 Pay Periods Per Year
Full Time
Non-Exempt
Driving Required
PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Accounts Payable as the Client Assistance Coordinator at the RHC Office.
ABOUT PATH
Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.
ABOUT THE JOB
As part of the Accounts Payable, the Client Assistance Coordinator is responsible for reviewing and processing client assistance payables accurately and timely with only moderate supervision. This position must have a minimum of one year’s experience mastering a complex nonprofit accounting chart of accounts and client assistance processing (both payment processing and compliance analysis) for a large portfolio of homeless services awards. This position will be processing hundreds of requests a month for multiple grants and which can total over $1M a month in client assistance. The Coordinator must be comfortable working in a demanding job requiring a high degree of accuracy and attention to detail in a very fast paced environment.
Position Responsibilities:
- Gain understanding of how PATH’s programs work in order to process client assistance with minimal supervision and identify potential problems and solutions for presentation to the Specialist or Associate Director.
- Process client assistance, also known as temporary financial assistance (TFA), requests for payment
- Reviewing all TFA paperwork received from program personnel via the File bound system for accuracy, completeness, and program compliance
- Investigating and resolving all issues identified on the TFA paperwork.
- Processing all requests accurately and in a timely manner.
- Entering TFA transaction data into the Intacct accounting system and printing TFA checks.
- Sending daily TFA check log to PATH authorized check signers for signing and approval to release checks.
- Understanding the specific TFA requirements for each of the TFA grants and ensuring that requests are in compliance.
- Maintaining strong internal controls around TFA to identify and prevent fraudulent requests.
- Providing a high-quality customer service environment while working with program personnel.
- Maintaining complete, up-to-date, and audit-ready files and other documentation for all TFA requests in accordance with Federal, State, County, and PATH guidelines
MINIMUM QUALIFICATIONS
- Bachelor’s degree in accounting or a related field or an equivalent combination of education and experience
- One (1) year experience processing client assistance in a complex, non-profit, multi-grant environment
MANDATORY REQUIREMENTS
Regardless of qualifications, candidates must:
- Have employment eligibility verification
- Have or be able and willing to obtain CPR/First Aid training
- Successfully complete the following as a condition of hire:
- Tuberculosis Test
- Background Screening
- Drug Test
DRIVING
Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must:
- Have reliable transportation
- A valid driver’s license
- Proof of insurance and ownership for personal vehicles used during work duties
- The ability to qualify for PATH’s insurance coverage
EMPLOYMENT ELIGIBILITY
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.
FLEXIBLE WORK
We are a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office, does not establish approval for work to be conducted outside of California.
WHAT WE OFFER
In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.
READY TO MAKE A DIFFERENCE THROUGH ACTION?
If this position sounds like a fit, please submit your application today. A resume is required.
PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
PATH will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment for the communities we serve. We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change. If people are empowered, they can bring their authentic, whole selves to work and when people feel like they belong, they can become part of a unified effort of ending homelessness for all.
