Program Coordinator

Overview:

SageSure, the insurance first, tech-forward, capital-lite managing general underwriter that focuses on the underserved, preferred homeowners middle-market, is seeking a Program Coordinator, SageSure Personal Lines.  Renowned for our proven analytical methodologies, stringent underwriting processes, and sustained growth, we are now poised to expand our team with a dynamic individual to play a crucial role in coordinating and streamlining communications across various departments.

What you’d be doing:

• Develop and maintain the roadmap for new product development and product maintenance within our SageSure Personal Lines Portfolio.

• Oversee the entire workflow, capacity management, sprint planning, and work forecast within the “Product Factory.”

• Plan, scope, and coordinate strategic and tactical projects aimed at enhancing our product offerings. 

• Conduct daily stand-up meetings to ensure clarity on priorities, status, and schedules across the “Product Factory”, fostering collaboration between Product Analysis, Product Engineering, and Product Quality.

• Identify potential impacts and facilitate cross-functional change management related to new products or modifications. 

• Execute comprehensive enterprise-wide product communications, coordinating weekly planning related to the SageSure’s Personal Lines Portfolio.

• Provide process coaching for JIRA management and ticket workflow processes.

• Facilitate clear and effective communication within the organization regarding in-market issues.

• Identify and proactively address delivery pain points across the “Product Factory” and within Program Operations.

We’re looking for someone who has:

• Bachelor’s degree. 

• Personal Lines Property Knowledge.

• Project management / project coordination experience.

• Effective communication of complex technical and business matters, both written and verbal.

• Ability to collaborate across technical and business-oriented stakeholders.

• Quick learner with the ability to apply new concepts rapidly and effectively.

• Solid problem-solving skills, reaching logical and sound decisions.

• Excellent coordination skills, with high energy and a sense of urgency.

• Proficiency in Microsoft PowerPoint, Confluence & JIRA.

 
Highly preferred candidates will also have:

• Experience working with Smartsheet & Domo.

• Process Mapping Experience 

• Management Consulting experience.