Full-Time

Order Management Analyst

Confirmed live in the last 24 hours

Axon

Axon

1,001-5,000 employees

Public safety technology for law enforcement

No salary listed

Mid, Senior

Boston, MA, USA + 7 more

More locations: Seattle, WA, USA | Washington, DC, USA | San Francisco, CA, USA | Scottsdale, AZ, USA | Denver, CO, USA | Atlanta, GA, USA | Dulles, VA, USA

In Person

Category
Generalist Operations
Operations & Logistics
Required Skills
Salesforce
Requirements
  • Bachelor’s degree or equivalent work experience in Business, Operations, or a related field
  • 3+ years of experience in order management, billing, or revenue operations
  • Proficiency with Salesforce CRM and Microsoft Dynamics
  • Strong attention to detail and familiarity with order-to-cash workflows
  • Effective communication skills for working with cross-functional teams
  • Ability to work efficiently under pressure in a high-volume environment
Responsibilities
  • Validate and process customer orders, ensuring completeness and compliance with Axon’s booking and audit standards
  • Review supporting deal documentation, including quotes, POs, contracts, and SOWs
  • Accurately enter and maintain order data in Salesforce and D365
  • Track order queues and prioritize time-sensitive submissions, especially during quarter-end
  • Partner with Sales and Commercial Ops to resolve discrepancies and clarify deal structures
  • Support backlog tracking and SLA reporting efforts
  • Assist with the rollout of new products, pricing, and billing models by updating order workflows
  • Identify and suggest process improvements for greater speed and accuracy
Desired Qualifications
  • Experience with public sector procurement (Federal, State, Local)
  • Understanding of SOX compliance and revenue recognition controls
  • Background in SaaS, hardware, or hybrid commercial models
  • Data-driven mindset with ability to track and report key metrics

Axon provides technology solutions aimed at improving public safety and law enforcement effectiveness. The company offers a range of products, including TASER devices, body-worn cameras, in-car video systems, and software for managing evidence and enhancing situational awareness. These products work by integrating hardware and software to help law enforcement agencies capture, store, and analyze data effectively. Axon stands out from its competitors by combining hardware sales with software-as-a-service (SaaS) offerings, which provide ongoing revenue through subscriptions for cloud-based services. The company's goal is to enhance safety and accountability in public safety operations, ensuring that law enforcement agencies have the tools they need to protect communities.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Scottsdale, Arizona

Founded

1993

Simplify Jobs

Simplify's Take

What believers are saying

  • Axon's Sky-Hero Robotics enhances public safety with innovative drone technology.
  • Demand for body-worn cameras rises, boosting Axon's market position and revenue.
  • Cloud-based evidence management systems gain traction, supporting Axon's SaaS growth.

What critics are saying

  • Axon's integration with Ring may face privacy concerns and regulatory scrutiny.
  • Sky-Hero Robotics faces challenges in regulatory compliance and public acceptance.
  • Issuance of $1,750 million in senior notes increases financial risk amid interest rate fluctuations.

What makes Axon unique

  • Axon leads in public safety tech with TASERs, body cameras, and evidence management.
  • Axon's SaaS model ensures recurring revenue through cloud-based evidence management solutions.
  • Axon's integration with Ring enhances neighborhood safety through collaborative video sharing.

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Benefits

Medical, Dental, Vision

Fitness Programs

Mental Health

Pre-Tax Savings (401k, HSA, FSA)

Annual Bonuses

Stocks

Remote Work

Paid Time Off

Parental Leave

Room to Grow

Leadership Development Program

Learning and Development

Company News

Que
Apr 25th, 2025
Axon Introduces Sky-Hero Robotics to U.S. Public Safety Agencies

In a groundbreaking move to enhance public safety and efficiency, Axon, a leader in connected public safety technologies, has introduced the innovative Sky-Hero Robotics system to United States public safety agencies.

PR Newswire
Apr 24th, 2025
Axon To Release First Quarter 2025 Earnings On May 7, 2025

SCOTTSDALE, Ariz., April 24, 2025 /PRNewswire/ -- Axon (Nasdaq: AXON), the global public safety technology leader, today announced that it will report first quarter 2025 financial results after the market closes on Wednesday, May 7, 2025. Axon will host a live Zoom video webinar to discuss the company's financial results at 5 p.m. ET that same day.The live webinar to discuss financial results, followed by Q&A, will be linked from Axon's investor relations website at https://investor.axon.com. An archived replay will be available after the call ends.Upcoming Conference ParticipationThe Company also announced that Axon will participate in the following upcoming conferences. If applicable, events will be webcast live and archived on Axon's investor relations website at https://investor.axon.com.Needham Technology, Media, & Consumer 1x1 Conference, Monday, May 12J.P. Morgan 53rd Annual Global Technology, Media and Communications Conference, Wednesday, May 14, 2025TD Cowen 53rd Annual TMT Conference, Wednesday, May 28, 2025Baird 2025 Global Consumer, Technology and Services Conference, Tuesday, June 3, 2025William Blair 45th Annual Growth Stock Conference, Thursday, June 5, 2025About AxonAxon is a technology leader in global public safety

Public Works
Apr 22nd, 2025
Axon Announces New Fixed ALPR Camera Solutions And Next-Gen AI Advancements To Expand Real-Time Public Safety Ecosystem

Axon announces plans to integrate with Ring, a leading smart security company; empowering Ring customers to share - on their terms - relevant video with law enforcement to help solve crimes faster and safeguard neighborhoods.

Yakima Herald
Mar 20th, 2025
Yakima Council approves contract for new police Tasers

YPD has partnered with Axon since 2004.

PR Newswire
Mar 7th, 2025
Axon Announces Private Exchanges Of Convertible Senior Notes

SCOTTSDALE, Ariz., March 7, 2025 /PRNewswire/ -- Axon Enterprise, Inc. (Nasdaq: AXON) ("Axon") announced today that it has entered into separate, privately negotiated exchange agreements with certain holders of its 0.50% convertible senior notes due 2027 (the "Notes"). Pursuant to these exchange agreements, Axon has agreed, subject to customary closing conditions, to exchange approximately $407.5 million aggregate principal amount of the Notes for exchange consideration consisting of cash and shares of its common stock that will be determined over an averaging period commencing on March 7, 2025. Assuming the per share volume-weighted average price of Axon's common stock during each day of the averaging period is $499.31 (the closing price of Axon's common stock on March 6, 2025), Axon expects to issue an aggregate of approximately 1.0 million shares of common stock upon consummation of the exchanges. The cash portion of the exchange consideration will represent the principal amount of, and accrued and unpaid interest on, the Notes being exchanged. Following the closing of the exchanges, which is expected to occur on or about March 13, 2025, Axon will have approximately $282.5 million aggregate principal amount of Notes outstanding.In connection with these exchanges, Axon expects the various exchange agreement counterparties who have hedged their equity price risk with respect to the Notes being exchanged (the "hedged holders") will unwind all or part of their hedge positions by purchasing Axon's common stock and/or entering into or unwinding various derivative transactions with respect to Axon's common stock