Order Processing Specialist

Confirmed live in the last 24 hours

Locations

Burlingame, CA, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Customer Service

Sales

Salesforce

Communications

Word/Pages/Docs

Requirements

Bachelor's Degree
Detail-oriented and exceptionally organized
Energetic self-starter who thrives in a fast-paced team environment
Strong written and oral communication skills
Experienced with Microsoft Word and Excel, Salesforce experience a plus
Comfortable with technology and passionate about bringing technology into the classroom
Customer service experience a plus

Responsibilities

Responsible for receiving and processing a large volume of complex order types and ensuring these payments are entered accurately
Maintain data entry requirements, ensure rates used in purchase orders are appropriate as agreed with sales team
Conduct weekly audits of processed orders to ensure accuracy of new revenue calculations
Review orders for completeness according to reporting procedures and communicate with customer purchasing departments for further processing of incomplete orders
Use Salesforce to record processed orders and communicate relevant information with sales, renewal, and customer success representatives
Calculate and compile order-related statistics, and prepare reports for management

IXL Learning, a leading edtech company with products used by 14 million students worldwide, is seeking a full-time entry-level Order Processing Specialist to help support our growing Customer Services team.

The ideal candidate will enjoy working in a fast paced environment and demonstrate excellent organizational skills while able to multitask and prioritize job tasks. We are looking for a quick learner who is flexible and has strong attention to detail.

*This is a full-time position in our San Mateo, CA office with a hybrid work schedule.*

WHAT YOU’LL BE DOING

Responsible for receiving and processing a large volume of complex order types and ensuring these payments are entered accurately
Maintain data entry requirements, ensure rates used in purchase orders are appropriate as agreed with sales team
Conduct weekly audits of processed orders to ensure accuracy of new revenue calculations
Review orders for completeness according to reporting procedures and communicate with customer purchasing departments for further processing of incomplete orders
Use Salesforce to record processed orders and communicate relevant information with sales, renewal, and customer success representatives
Calculate and compile order-related statistics, and prepare reports for management

WHAT WE’RE LOOKING FOR

Bachelor’s Degree
Detail-oriented and exceptionally organized
Energetic self-starter who thrives in a fast-paced team environment
Strong written and oral communication skills
Experienced with Microsoft Word and Excel, Salesforce experience a plus
Comfortable with technology and passionate about bringing technology into the classroom
Customer service experience a plus

Our pay ranges are determined by role, level, and location. The base hourly rate for this full-time position is $17.00 to $28.00 per hour + benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire pay for the position. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.

#li-hybrid

At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an Equal Opportunity Employer.

501-1,000 employees

Website

Online lessons for K-12 subjects

Company Overview

IXL is passionate about improving learning for all. They apply technology in thoughtful and innovative ways to unlock students' innate curiosity, creativity, and desire for knowledge.

Benefits

100% paid medical, dental, and vision
Matching 401K retirement plan
Flexible paid time off and sick days

Company Core Values

Passionate - We strive to create a work environment where all employees are united in our goal to delight and impress our customers, and to foster a culture that helps all IXLers thrive.
Tenacious - We seek out learning opportunities for ourselves, understand that feedback and mistakes are part of the process rather than something to fear, and embrace a growth mindset.
Authentic - We are authentic, kind, and honest in our interactions with our colleagues. We ask questions and listen to each other. And, we have fun and find joy in our work and collaborations.