Staff Site Reliability Engineer

Job Description

• Provide leadership and oversight to a team of analysts to ensure Visa meets the highest application availability.

• Partner with internal and external stakeholders to understand business problems and then design and develop required solutions.

• Provide technical thought leadership towards solving problems for the team.

• Drive the adoption of key engineering best practices to improve quality and reliability of team’s deliverables.

• Responsible for keeping the team engaged, motivated and operating with a high execution velocity.

• Responsible for coaching and mentoring of direct reports.

• Develop and nurture team of developers by motivating, mentoring, and assist in hiring critical talent.

• Automation scripting experience with Unix Shell (bash, ksh), Python, Perl, Java, Go or Node.js.

• Engagement with PD, Product and QA teams, developers, architects, and other stakeholders.

• Championing & driving application, infrastructure security efforts.

• Understand and own component security analysis, including code and data flow review. Collaborate with security team to implement and verify secure coding techniques.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:

• 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications:

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• At least 10 years of Production Application support working experience.
• 5 years of experience with Java, J2EE1.4, HTML, XML, XSL, JavaScript, Servlet 2.4, JSP 2.0, Struts 1.2, Spring 3.0, DB2 database, and Hibernate 3.0
• Experience with infrastructure automation technologies like Docker, Kubernetes, Ansible & Terraform is a plus
• Experience in Splunk, Sysdig, Elasticsearch, Prometheus, Grafana etc. is a big plus.
• 8+ years of experience with WebSphere, TC Server, Apache Web Servers, MVC framework, IIS, and IBM-HIS web server.
• Knowledge of at least one NoSQL DB or MySQL or DB2 or Oracle
• A working understanding of programming/scripting languages including Bash, Perl, and Ruby/Python
• In-depth knowledge of machine learning frameworks, like Keras or PyTorch
• Understanding of Linux, networking, CPU, memory, and storage.
• Knowledge of production support processes, including incident/change/problem management.
• Strong communication and collaboration skills. Strong leadership qualities and organizational skills as well as the ability to adapt quickly to changing priorities.