Full-Time

Human Centered Change Manager/IC

Confirmed live in the last 24 hours

Salesforce

Salesforce

10,001+ employees

Cloud-based Customer Relationship Management solutions

No salary listed

Senior

Hyderabad, Telangana, India + 1 more

More locations: Bengaluru, Karnataka, India

Category
Management Consulting
Consulting
Requirements
  • Prosci Certification or equivalent is mandatory, with demonstrated expertise in change management within the context of technology implementations.
  • Salesforce experience is highly desirable.
  • Background in technology or digital transformation projects, showcasing advanced problem-solving abilities and analytical acumen.
  • Minimum of 5 years of dedicated experience in change management, with a strong foundation in Instructional Design.
  • Excellent communication and interpersonal skills, with a proven ability to collaborate effectively across cross-functional teams.
Responsibilities
  • Partner with customers to develop and execute comprehensive change management strategies aligned with organizational goals and Salesforce platform implementation.
  • Analyze the human impact of technological changes and develop adaptive strategies to address organizational challenges.
  • Proactively foster high-impact team dynamics, building awareness and securing buy-in for shared change objectives.
  • Collaborate closely with customers and Salesforce delivery teams to ensure alignment and commitment to the change vision.
  • Lead critical change management and enablement activities to facilitate successful and sustained change adoption.
  • Design and implement tailored training programs for stakeholders at all levels to ensure effective utilization of Salesforce platform capabilities.
  • Provide oversight, coaching, and mentoring to project team members, guiding them in executing change management strategies effectively.
  • Foster a culture of continuous learning and development within the project team.
  • Facilitate the integration of change management processes into Salesforce.com projects.
  • Work closely with Salesforce.com administrators, BAs, Solutions Architects and developers to understand system changes and ensure alignment with change management strategies.
Desired Qualifications
  • Salesforce experience is highly desirable.

Salesforce offers cloud-based software solutions that focus on Customer Relationship Management (CRM). Its main product, Customer 360, provides tools for businesses to manage customer interactions across marketing, sales, service, commerce, and IT operations, allowing for personalized experiences. The company operates on a subscription model, which reduces the need for expensive installations and ensures a steady revenue stream. Salesforce differentiates itself by providing tailored solutions for various industries and engaging clients through educational resources and events.

Company Size

10,001+

Company Stage

IPO

Headquarters

San Francisco, California

Founded

1999

Simplify Jobs

Simplify's Take

What believers are saying

  • AI-driven personalization enhances customer interactions and satisfaction.
  • The demand for cloud-based CRM solutions is projected to increase by 15% annually.
  • Salesforce's acquisition of Moonhub enhances its AI strategy in recruitment and HR tasks.

What critics are saying

  • Integration of Moonhub's AI tools may face alignment challenges with Salesforce's AI strategy.
  • Investment in Ellipsis Health's AI Care Manager exposes Salesforce to healthcare sector risks.
  • Partnership with LIV Golf may encounter resistance from traditionalists in the sports industry.

What makes Salesforce unique

  • Salesforce's Customer 360 offers a comprehensive suite of CRM applications.
  • The subscription-based model provides a steady revenue stream and fosters continuous innovation.
  • Salesforce's global reach spans North America, Latin America, Europe, and more.

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Benefits

Health Insurance

Life Insurance

401(k) Retirement Plan

Remote Work Options

Flexible Work Hours

Parental Leave

Wellness Program

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
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