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Full-Time

Sr. Manager Technical Product Management

Confirmed live in the last 24 hours

TCP Software

TCP Software

201-500 employees

Time and attendance software solutions provider

Government & Public Sector

Senior, Expert

Plano, TX, USA

Category
Product Management
Product
Required Skills
Agile
Sales
UI/UX Design
Communications
Management
Marketing
Data Analysis
Requirements
  • 7+ years of Product Management/Ownership experience with a focus on B2B SaaS
  • Strong people leadership and team development skills
  • Strong ability to translate product needs into user stories.
  • Strong problem-solving skills, at both strategic and detail levels
  • Excellent verbal and written communication skills.
  • Team player: ability to interface and build relations at all levels
  • Experience working with Agile methodologies
  • Experience working closely with UX for prototyping and experience design
  • Passionate about product, and customer experience
  • Business degree, MS/BS in computer science, engineering, or similar preferred.
  • Strong project management, and analytical problem-solving skills
  • Detail-oriented and hands-on; willing to roll up your sleeves to get the job done
  • High degree of self-initiative, proactive and self-driven to drive results.
Responsibilities
  • Manage all product owners for all product lines, a team of 12+
  • Develop, coach, elevate, and motivate product owner talent at TCP
  • Own the product-to-engineering interface and processes
  • Work with leadership to shape TCP’s technology position to deliver products that are recognized best in class and achieve the company’s business goals
  • Establish team and individual KPIs, goals and objectives
  • Build trust and effective relationships with peers/cross-functional teams and provide leadership across the product, engineering and business teams.
  • Create a deep understanding of our customers (across segments and user personas).
  • Gather constant feedback from customers, internal stakeholders, and through product analytics
  • Analyze customer and prospect experiences to define friction points and create seamless and effortless experiences; conduct frequent user testing with lightweight prototypes
  • Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization
  • Participate in development of the product roadmap and work with cross-functional teams (services, support, product development) to execute on the roadmap
  • Own roadmap execution, backlog grooming and prioritization aligned with the roadmap. Scope and help prioritize development based on business and customer impact
  • Work closely with engineering teams to ensure accurate forecasting and efficient allocation of resources
  • Define detailed product requirements and use rapid cycles to iterate and learn
  • Execute beta testing with customers
  • Coordinate product releases, including working with engineering for release notes, demo capabilities, and with customer success for roll-out

TCP Software provides time and attendance solutions that help organizations track employee hours, manage schedules, and control labor costs. Their products include time clocks and employee scheduling software, which can be customized to meet the specific needs of various clients, such as small businesses, schools, healthcare providers, and large enterprises. The software allows for accurate timekeeping and compliance with labor laws and union agreements, while self-service features enable employees and managers to manage scheduling and time-tracking tasks efficiently. Unlike many competitors, TCP Software emphasizes configurability and compliance, which has built a strong reputation and loyalty among its users. The company's goal is to optimize workforce management and ensure that organizations can effectively manage their labor resources.

Company Stage

Private

Total Funding

N/A

Headquarters

San Angelo, Texas

Founded

1988

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Simplify's Take

What believers are saying

  • Recognition through prestigious awards like the SIIA CODiE and Stevie® Awards highlights TCP Software's industry leadership and innovation.
  • Enhanced integration between TimeClock Plus and Humanity platforms offers a unified experience, improving payroll and scheduling accuracy and boosting overall efficiency.
  • The introduction of TCP Analytics empowers organizations with actionable insights, enabling better decision-making and control over labor costs.

What critics are saying

  • The competitive landscape in workforce management software is intense, with numerous players vying for market share.
  • Maintaining the high level of customization and configurability may lead to increased complexity and potential scalability issues.

What makes TCP Software unique

  • TCP Software's long-standing expertise of over 35 years in time and attendance solutions sets it apart from newer entrants in the workforce management market.
  • The company's strong focus on compliance, as evidenced by multiple awards and certifications, ensures that clients can trust their solutions to meet complex regulatory requirements.
  • TCP Software's highly configurable and customizable solutions allow organizations to tailor the software to their unique needs, providing a level of flexibility that many competitors lack.