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Senior Localization Manager
Confirmed live in the last 24 hours
Vancouver, BC, Canada
Experience Level
  • 5-7 years of experience managing multiple languages for translation
  • Experience selecting and managing localization vendors
  • Experience working in a global, cross-functional, multilingual team
  • Ability to identify, prioritize, and successfully execute on competing priorities
  • Excellent written and verbal communication skills
  • Strong problem solving, organizational, and collaboration skills
  • Ability to influence cross-functional teams at all levels of the organization
  • Entrepreneurial spirit, priding yourself on getting things done with a high level of quality
  • Ability to thrive and adapt in a fast-paced, high-growth, and rapidly changing environment
  • Understanding of SEO best practices
  • Fluency in a second language is preferred, but not required
  • Partner with Engineering, Product Management, and Design to ensure new and updated strings within the Highspot product are translated into the 27 languages and dialects Highspot currently supports
  • Partner with Technical Writing, Marketing, and Design to ensure the appropriate marketing content, webpages, and customer-facing documentation are translated into their target languages
  • Partner with Engineering to improve our technical approach to internationalization
  • Manage language translation projects end-to-end, consistently delivering them on time and within budget
  • Manage relationships with translation vendors including budgeting, contract negotiation, project planning, coordination, and execution
  • Establish and maintain core terminology for Highspot translations
  • Partner with Finance to forecast annual localization spend
  • Develop processes to gather and incorporate localization feedback from customers and internal stakeholders
  • Facilitate and evolve processes to determine when to invest in adding new languages and dialects to the Highspot product
  • Identify, establish, and monitor metrics to track the health of our localization process
  • Ensure partner teams throughout the organization understand our translation processes
  • Research and incorporate industry best practices and innovation into our practices
Desired Qualifications
  • Familiarity with HTML, JS, JSON, etc. - knowledge of Regular Expressions (Regex) is a plus

501-1,000 employees

AI-fueled sales enablement platform