Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The position is full time, 40 hours/week, and remote in North Carolina. It  requires proficiency in delivering telephonic coaching and group coaching (via a web-based virtual platform such as Webex), which will be evaluated during the interview process.

Work schedule:

Monday-Friday: 9:00 am – 5:30 pm EST;  3 set days a week along with 2 set evening shifts per week from 12:30-9:00 pm EST

Weekends: Rotating late Friday until 9 pm EST. (typically every 4-6 weeks) and rotating Saturdays are required, per business needs, (typically every 4-6 weeks)
 

The Wellness/Health Coach utilizes a collaborative process of assessment, planning, implementation, and evaluation to engage, educate, and promote members in decisions related to achieving and maintaining optimal health status. The goal is to help members achieve a healthy lifestyle and behaviors that align these lifestyle behaviors with individual wellness goals.

• The coach will conduct a comprehensive evaluation of member’s health status and risk with use of clinical tools and information along with data review.
• By assimilating health assessment data analysis, they will establish a plan of care based on member’s health status, risks, education level, and support needs.
• Motivational interviewing skills are required to ensure maximum member engagement and promote lifestyle and behavior changes to achieve optimum level of health.
• Utilizing interviewing and active listening skills you will provide coaching and support to empower the members to make ongoing independent healthy lifestyle choices.
• Develops and monitors established plans of care, in collaboration with the member to meet the member’s goals.
• Follows internal policy and procedure in compliance with regulatory and accreditation guidelines.

Required Qualifications

• 3+ years of health and wellness coaching experience required
• Require bachelor’s degree in health-related field (e.g., Health ed, Wellness, Health Promotion)
• Certification in health and wellness coaching
• Experience facilitating health/wellness presentations both in person and virtually
• Experience in wellness related areas such as weight management, tobacco cessation, stress management, nutrition, physical activity, or health lifestyle behavior change
• Advanced knowledge of computer skills including MS Office applications such as Excel, Word, PowerPoint and Outlook
• Demonstrated ability to communicate, problem solve, and work effectively with people, use good judgment in challenging situations
• Ability to communicate, problem solve, and work effectively with people individually as well as in a group setting, and able to navigate challenging situations

Preferred Qualifications

• Prefer Master’s degree in Public Health, Exercise Physiology, Nutrition, or other health areas, but not required
• Background in motivational interviewing, active listening skills, Transtheoretical Model, mindfulness, and other evidence-based coaching techniques preferred
• Possesses a Tobacco Treatment Coaching Certification
• 1-3+ years of experience with medical documentation in EMRs, especially Epic
• Certification from National Board for Health and Wellness Coaching (NBHWC)

Education

• Bachelor’s Degree or equivalent experience

Pay Range

The typical pay range for this role is:

$46,988.00 - $91,800.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 12/12/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.