One Medical is a primary care platform challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to radically transform healthcare, which means tackling the frustrations of everyone involved — from patients and providers to employers and health networks.
Across the country, our members enjoy seamless access to comprehensive care at more than 180 locations across 28 cities (and counting!) as well as 24/7 access to virtual care powered by intelligent uses of technology. In addition to a direct-to-consumer membership model, we work with more than 7,000 companies to provide One Medical health benefits to their employees.
On January 31, 2020 we marked a milestone with our public listing on Nasdaq, but our work is far from over. As we continue to grow and broaden our impact, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity
As an intern on the One Medical Performance Excellence (PEx) team, you will be on the forefront of supporting the organization’s execution on its top priorities. The Performance Excellence Team is composed of distinct functions: Performance Innovation, Health System Partnership Operations, Strategic Operations, Member Experience, and supporting integration efforts. The team partners with clinical operations and central teams (i.e. strategy, people experience, etc.) to improve consumer healthcare. Reporting directly to the Vice President of Performance Excellence and as a member of the PEx Team, you will work closely with all of these functions, getting a first hand experience in learning what it takes to support core clinical operations.
If you are someone who has a passion for population health, facilitation, coaching, problem-solving and utilizing data to drive improvement, an internship and eventual career in healthcare operations with a focus on performance excellence might be a great fit for you. This internship will enable you to learn more about what goes into transforming healthcare at One Medical!
What you’ll work on:
- Spend time understanding our team and members’ end to end journey to identify areas of improvement
- Support strategic alignment and deployment of key initiatives throughout One Medical
- Leverage data to establish and improve upon performance metrics and dashboards
- Support ongoing practice integration efforts
You’ll need:
- Must be enrolled in a master’s degree program at University of Michigan Ross School of Business or School of Public Health- MBA / MHSA / MPH preferred
- Growth mindset and desire to try new things and learn from others
- Strong verbal communication and facilitation skills
- Problem-solving mindset
- G Suite proficiency
Benefits designed to aid your health and wellness:
Taking care of you today
- Paid sabbatical after 5 and 10 years
- Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
- Competitive Medical, Dental and Vision plans
- Free One Medical memberships for yourself, your friends and family
- Pre-Tax commuter benefits
- PTO cash outs - Option to cash out up to 40 accrued hours per year
Protecting your future for you and your family
- 401K match
- Opportunity to participate in company equity programs
- Credit towards emergency childcare
- Company paid maternity and paternity leave
- Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
- Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
This is a 40-hour per week internship, currently set up as a virtual internship (subject to change) where you can be located in any state that we operate in. The rate paid for this hourly internship is $30.
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
Subject to applicable law, proof of COVID 19 vaccination is required for employees and contractors who interact with patients, access a shared office space or engage with other team members, except where a medical or religious accommodation applies.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster (English/Spanish) and Right to Work Poster (English/Spanish) for additional information.
