Full-Time

Strategic Operations Project Manager & Analyst

Qonto

Qonto

1,001-5,000 employees

Digital business banking and bookkeeping platform

No salary listed

Paris, France

Hybrid

Hybrid role; ~2-3 days on-site per week in Paris, France.

Category
Business & Strategy (1)
Required Skills
Claude
SQL
Tableau

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Requirements
  • End-to-end project leadership: You've run large, ambiguous, multi-stakeholder initiatives from kickoff to delivery — not just coordinated them. You know how to design governance, build a RASCI, manage a decision log, and keep delivery on track when things get messy.
  • Analytical rigour: You write SQL confidently, can frame a problem before opening a spreadsheet, and produce decision-grade narratives — not just charts. You connect metrics to operational reality and make the ambiguous concrete.
  • Senior stakeholder management: You've built alignment at VP and director level without formal authority. You know how to frame decisions, pre-empt pushback, and maintain momentum across departments with competing priorities.
  • Data storytelling for non-technical audiences: You communicate analysis clearly to operations leaders. You challenge constructively, drive alignment through evidence, and know when to simplify and when to go deep.
  • AI fluency and modern tooling: You're actively using AI tools to accelerate your work (Notion AI, Claude). You're comfortable in Notion for visual management, and in Metabase or Tableau for data and BI.
  • Process challenger: You step back on ways of working, question organisational defaults, and propose more efficient operating mechanisms — while keeping stakeholder buy-in.
Responsibilities
  • Lead cross-factory operations projects end-to-end: Own the full project lifecycle — governance setup, milestone tracking, cross-team coordination, and clean handover to BAU. Typical scope: initiatives impacting at least two ops factories (compliance framework rollouts, routing and escalation rework, inter-governance harmonisation across Customer Care & Success, AML & Fraud, Banking Operations, and KYCB factories).
  • Turn strategic priorities into execution: Before work starts, define the problem, clarify scope, outcomes, success metrics, timelines, and dependencies — so every stakeholder aligns on "what good looks like" before a single slide is built.
  • Build and maintain senior stakeholder alignment: Manage dependencies, resolve friction, and keep initiatives moving from decision to delivery — without formal authority. Anticipate misalignment early and escalate when needed.
  • Contribute to strategic assessments: Size opportunities, structure business cases and scenarios, and support leadership decisions with clear recommendations and explicit open questions.
  • Instrument and track your projects: Define leading and lagging indicators per initiative, build the dashboards and measurement frameworks that prove impact, and deliver ROI measurement post-implementation — not as an afterthought, but as part of the project close.
  • Contribute to shared performance monitoring: Support the weekly, monthly, and quarterly performance rhythms (WBR/MBR/QBR) across the operations factories — surfacing early signals before they become problems and contributing analytical narratives to steering discussions.
  • Run structured deep-dives when needed: Go beyond dashboards — run funnel, cohort, or segmentation analyses to understand a project's root cause or quantify its levers. Deliver clear "so what / now what" with explicit trade-offs.
  • Partner with Finance on budget and forecast cycles: Work closely with the Finance team to provide operational input into budget planning and rolling forecasts — translating factory performance trends into forward-looking projections, flagging variance drivers early, and ensuring operations data feeds financial decisions with the right level of granularity.
  • Support factories on compensation and performance analysis: Proactively partner with factory leads to structure and run compensation reviews and performance analyses — building the frameworks and data views that help them make informed, consistent decisions, rather than waiting to be asked.

Qonto provides digital business banking services that help companies manage money in one place. It offers business accounts and debit cards, expense and spend management, bookkeeping and reporting, and API connections to other financial systems. The platform runs on a subscription model with multiple pricing plans so businesses can start small and grow, and it supports features like bulk transfers and easy data export for accountants. It emphasizes customer service in five languages, seven days a week, to assist users. Qonto differentiates itself by handling high-volume transfers efficiently, offering straightforward bookkeeping exports, broad API integration, and scalability across business sizes. The aim is to give businesses a reliable, scalable platform for banking and financial management while simplifying reconciliation and reporting.

Company Size

1,001-5,000

Company Stage

Late Stage VC

Total Funding

$689.3M

Headquarters

Paris, France

Founded

2016

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Simplify Jobs

Simplify's Take

What believers are saying

  • Embedded travel eSIMs via Gigs enable 600,000 SMEs to activate global connectivity in-app.
  • Upvest partnership lets German SMEs earn yield on idle cash via money market funds starting at €1.
  • New credit card and overdraft products address 50% of SMEs facing short-term cash flow gaps.

What critics are saying

  • Pennylane’s all-in-one accounting expansion erodes Qonto’s bookkeeping moat with 45–60% overlap in France and Germany.
  • Payment institution license restricts deposit insulation and delays ACPR credit licensing, leaving regulatory vulnerability.
  • Unsecured SME lending via credit card and overdraft raises default risk amid 1.396% probability of default.

What makes Qonto unique

  • Qonto is Europe’s leading B2B-only neobank with 600,000+ SMEs across 8 countries.
  • It bundles banking, invoicing, bookkeeping, and spend management in one seamless platform.
  • Qonto offers 47 currency sub-accounts with dedicated IBANs for multi-currency business efficiency.

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Benefits

Tailor-made remote policy

Lunch Card

Dynamic career tracks

Competitive salary package

Employee well-being initiatives

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Gigs
Jun 30th, 2026
Gigs expands to France and partners with Qonto to keep businesses connected wherever they travel.

Gigs expands to France and partners with Qonto to keep businesses connected wherever they travel. James Bessenbach Marketing and Communications Manager Jun 30, 2026 PARIS & SAN FRANCISCO - July 7, 2026. Gigs, the operating system for mobile services and the global leader in embedded connectivity, today announced its expansion into France through a landmark partnership with Qonto, Europe's leading business finance platform. The launch makes Qonto the first French fintech to embed travel eSIMs directly into its product, enabling Qonto's 600,000 SME customers to discover, activate, and manage their travel connectivity around the globe without leaving the Qonto app. Modern entrepreneurs and SMEs expect teams to operate without borders. Qonto already caters to this need on the financial side, with seamless travel insurance and fee-free global card payments. The key piece missing from the travel package is connectivity. French SMEs are among Europe's most internationally active: 42% of Qonto customers have at least one member travelling for business, with the United States, the United Kingdom and Morocco among the most visited destinations. Today, business travelers who need to stay connected on the road are faced with a tough choice: either pay astronomical and unpredictable roaming charges, or resort to clunky plastic SIMs or, worse still, risky public WiFi. Powered by Gigs, Qonto users can now install travel eSIMs at highly competitive prices natively within the Qonto app in under a minute. Admins can assign travel eSIMs to team members that are travelling for business, just as they already issue cards for trip expenses. The service follows a "one eSIM for life" model: once installed, a single eSIM works across more than 180 countries on the world's strongest 5G and 4G LTE networks, with users able to top up data at any time directly from the app. Users simply pick their destination, install their eSIM, and are connected the second they hit the tarmac. To mark the launch, every Qonto user receives 1GB of free global data. Romain Goueffon, Head of Partnerships at Qonto said "At Qonto, our goal is to remove friction from our customers' day-to-day operations, so they can focus on running their business. Business travel shouldn't mean juggling SIM cards, roaming fees or additional apps. By partnering with Gigs, we're making connectivity as seamless as managing payments or expenses in Qonto, giving our customers one less thing to think about before they travel." "Qonto is what we built Gigs for: a platform that 600,000 businesses already trust, with the ambition to give them everything they need in one place. Embedding eSIMs doesn't just solve a travel problem, it sets a new standard for how French businesses and consumers access connectivity: directly from the apps they love and use daily. Gigs is here to partner with the France's most ambitious platforms to raise the bar in mobile experience and distribution for millions", added Arthur Decanter, GTM Lead for France at Gigs Following sustained growth across the US, Europe, and Latin America, the deal is a strategic milestone in Gigs' global expansion. The company pioneered embedded connectivity as a new category, and has established itself as the platform of choice for fintechs and consumer technology companies enriching their product suite with mobile plans, including global leaders like Cash App, Revolut, Klarna, Tide and Nubank (the largest Neobank in the world). With more than $100 million raised from Ribbit Capital, Google, Y Combinator, Speedinvest, and BoxGroup, Gigs is now building out its team in France and actively hiring in Paris, with further French partners being announced this year. About Gigs Gigs, the operating system for mobile services, empowers tech companies to seamlessly embed connectivity into their offerings in weeks. By bundling phone plans and travel data with their core services, Gigs' customers can increase stickiness and unlock a new recurring revenue stream with digital mobile experiences that create meaningful value for consumers. Gigs' end-to-end platform provides everything brands like Revolut, Klarna, Nubank, and Tide need to launch and operate their own multi-market mobile service: premium connectivity, a hosted checkout, billing, subscription management, analytics, and AI-powered customer service. Backed by Ribbit Capital, Google, Y Combinator, Speedinvest, and BoxGroup, Gigs was founded by Hermann Frank and Dennis Bauer in 2020. For more information, visit gigs.com. About Qonto Qonto is Europe's leading business finance management solution serving over 600,000 SMEs and freelancers across 8 countries. Launched in 2017 by Alexandre Prot and Steve Anavi, Qonto combines business banking with powerful financial tools, including invoicing, bookkeeping, and spend management - all in one seamless solution. Backed by €600+ million in funding and powered by a team of 1,600+ people, Qonto is transforming how European businesses manage their finances with innovative products, transparent pricing, and 24/7customer support. More information on https://qonto.com/en/press. Become the mobile provider you want to use.

PaySpace Magazine
Jan 22nd, 2026
Qonto Launches Credit Card and Overdraft to Address SMEs Cash Flow Gaps

Qonto launches Credit Card and Overdraft to address SMEs cash flow gaps. European SMEs continue to face short-term cash flow gaps, and Qonto is responding with two new financing tools: credit card and overdraft built directly into its business banking platform. Qonto, Europe's business finance management platform, has launched two new products aimed at helping small and medium-sized businesses manage cash flow gaps: a Credit Card, available immediately in several markets, and an Overdraft, rolling out in the coming months. The move follows internal research by Qonto showing that half of its customers face short-term cash flow gaps, while 84% expect to need short-term financing in the next 12 months. Nearly 45% of customers have explicitly requested credit card products, indicating clear demand for embedded credit solutions. These findings substantially underpinned Qonto's decision to introduce the new tools as part of its core banking stack. The Credit Card, Qonto's first business credit card, is now available to eligible customers in France, Germany, Spain, and the Netherlands. The card allows users to switch between credit and debit modes, enabling flexibility in how payments are processed. Purchases can be made throughout the month and are debited once on the first day of the following month, offering up to 30 days of payment flexibility. Customers receive a monthly credit limit of up to €15,000, and interest is applied only if the full amount cannot be collected on the debit date. The Overdraft product will be introduced across France, Germany, Spain, the Netherlands, and Italy in the coming months. It allows business accounts to go negative up to a pre-approved limit, ensuring essential payments such as payroll, rent, or supplier invoices are not declined when cash balances run low. Interest is charged only on the amount used and for the days it is used, and Qonto has stated there are no activation fees. Qonto described the product launches as a continuation of its work to support cash flow management, building on earlier initiatives such as Pay Later, its first in-house financing solution for supplier invoices, and Account Remuneration, which offers a reward on account balances. The company has also filed for a credit institution license with France's ACPR, and the new products are positioned as demonstrating progress toward that licensing goal. More than 600,000 companies currently use Qonto's services across multiple European markets, and the new Credit Card and Overdraft options expand the company's financing capabilities within its existing business banking ecosystem.

Dutch IT Leaders
Nov 22nd, 2025
Fintech specialist Qonto opens office in Amsterdam.

Fintech specialist Qonto opens office in Amsterdam. European business service provider Qonto is significantly ramping up its operations in the Netherlands. The fintech company, which focuses on SMEs and freelancers, announced the opening of a physical office in Amsterdam on Thursday. To guide the Dutch growth effectively, Georg Nüchtern, former manager at payment company Mollie, has been appointed as the first Managing Director for the Netherlands. With this step, Qonto promotes the Netherlands to one of its strategic core markets, alongside its home country France and Germany. The company had already started offering services in the Netherlands last year but is now opting for a physical presence to better serve the local market. The Amsterdam team currently consists of 20 employees, with the intention to expand this to 25 FTEs in the short term. Under Nüchtern's leadership, Qonto aims to distinguish itself through deep integrations with systems that Dutch entrepreneurs already use. For example, strategic partnerships have been established with homegrown tech giants such as Adyen and Mollie, and connections have been made with popular accounting packages like Yuki and Exact. 'Dutch entrepreneurs need overview, control, and simplicity in their financial management,' states Nüchtern. 'With Qonto's local team and European roots, Dutchitleaders support them in a way that aligns with their specific needs.' Expansion of banking services. Qonto operates as a regulated payment institution under the joint supervision of the French regulator ACPR and De Nederlandsche Bank (DNB). In 2024, the license was already expanded, allowing the company to offer a broader package of business banking services. This now includes a 'Payment Acceptance Suite', enabling entrepreneurs to receive payments via card terminals, online links, and 'tap-to-pay' solutions. Alexandre Prot, co-founder and CEO of Qonto, emphasizes the importance of the local approach: 'Expanding its European strategy requires efficiency at both international and local levels. With Georg's experience in scaling B2B fintechs, Dutchitleaders is ready to further build out its presence in the Netherlands.'

Fintech News Switzerland
Jun 25th, 2025
Qonto Names Malte Dous Managing Director for Central Europe

Qonto, a Paris-based financial management platform for SMEs and the self-employed, has appointed Malte Dous as Managing Director for Central Europe.

The Fintech Times
Apr 30th, 2025
Qonto Integrates Mollie Payment Infrastructure to Enable Businesses to Generate Payment Links

Qonto, the European business finance solution for SMEs and freelancers, is partnering with Mollie, one of europe's fastest-growing financial service providers, to enhance integrated financial services for businesses across europe.