• Performs general administrative and patient care tasks in accordance with the Intermountain Scope of Practice, and other established policies and procedures.

• Possesses the ability to communicate effectively and diplomatically within a multi- disciplinary care team.

• Greets and prepare patients for the health care provider while maintaining a positive and caring attitude.

• Attentive to patients needs, coordinates care, administers care, and documents appropriately.

• Provides for patient safety and protection of patient privacy rights by observing HIPAA regulations

• Obtains and record patient information; vital signs, height, weight, allergies, current medications, medical history, and chief complaint, etc.

• Demonstrates knowledge of examination, diagnostic and treatment room procedures.

• May be required to draw and collect blood samples and prepare specimens for laboratory analysis.

• Per Provider request, may perform routine tests including but not limited to EKGs, hearing and vision screens.

• Schedules patients for diagnostic testing and follow up as appropriate to ensure completion of testing.

• Communicates test results to patients and establish plan of care by phone or mail as directed by the Provider.

• Documents patient plan(s) of care, tests and examination results in the medical record as directed by the provider.

• Prepares, clean and sterilize instruments and maintain equipment; stock patient exam rooms while maintaining cleanliness and organization, and dispose of contaminated items according to protocol.

• Administers ordered medications and/or vaccines via oral, injection, topical, rectal, ophthalmic, and/or inhalant administration.

• Escalates non-routine issues, questions and/or concerns to the practice manager and/or healthcare provider(s).

• Ensures safety checklists/quality controls are completed as required.

• Demonstrates sound judgment and composure with the ability to take appropriate action in questionable or emergency situations.

• Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.

• Performs other duties as assigned.

Minimum Qualifications

Required

• Current American Heart AssociationBLS Certification is required upon hire

• Successful completion of a Medical Assistant Program

• Or 1 year of Medical Assistant Experience

• Or Current RN/LPN license

Preferred

• Current national MA certification from one of the following national MA certifications or registrations: Registered Medical Assistant (RMA) of AMT, National Certified Medical Assistant (NCMA), Certified Clinical Medical Assistant (CCMA), or Certified Medical Assistant (CMA) of the AAMA.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements list must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regular attendance to perform work on site during regularly scheduled business hours or scheduled shifts is required.

• Able to understand and apply information, policies, procedures and skills required by the position.

• Possess knowledge of the meaning and use of medical terminology and abbreviations.

• Knowledge of medical practice and care to assist in providing safe, quality patient care.

• Knowledge of examination, diagnostic and treatment procedures as well as medical equipment and instruments used in administering patient care.

• Proficiency utilizing various computer software programs, i.e.: Microsoft Office Suite, Electronic Health Records, as well as the ability to learn applications relevant to the position.