Full-Time

National Accounts Manager

DH Pace

DH Pace

1,001-5,000 employees

Distributes door systems and services nationwide

No salary listed

Olathe, KS, USA

In Person

Category
Business & Strategy (1)
Required Skills
Word/Pages/Docs
Data Analysis
Excel/Numbers/Sheets
Requirements
  • Bachelor’s degree and 2-3 years of direct management / peer management experience preferred; will consider an equivalent combination of education and experience.
  • Must have proven experience in a fast-paced environment, juggling a lot of responsibility, with attention to detail and strong organizational skills
  • Previous analytical experience identifying trends in key performance indicators and recommending solutions on a national scale
  • Prefer experience in the Service Industry where there was a focus on service, sales and cost control
  • Proficiency in Excel, Word, Access and Outlook a must
Responsibilities
  • Provide leadership and general management of Account Coordinators/Project Administrators including quality performance monitoring, improving processes, and development of employees
  • Develop, manage, and implement operational process and procedure improvements to decrease costs and increase profitability
  • Work with Operations Management Team to monitor operating budgets and action plans to meet those objectives
  • Collaborate with internal departments for assurance National Account Customer needs are fulfilled – ensuring the team is communicating consistently with customers to keep them informed of all work orders
  • Conduct employee performance reviews, document performance issues, and provide necessary employee counseling with targeted improvement action plans
  • Develop relationships with our National Account Customers, seek feedback and provide updates, ensure their problems are resolved timely, and conduct follow-up tasks as needed
  • Other responsibilities as assigned

DH Pace provides door-related products and services for both new construction and existing facilities, operating under the Overhead Door Ribbon brand in many U.S. markets. It sells, installs, and maintains doors and related systems through divisions such as DH Pace Door Services, Systems Integration, Construction Services, and the DH Pace Facilities Group, with 24/7 emergency and preventive maintenance. The company partners with Overhead Door Corporation as an authorized distributor since 1926 and also offers services under its own DH Pace brands. Its goal is to improve safety, security, convenience, and aesthetics of buildings to benefit the people who use them, while serving customers, employees, shareholders, and communities.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Olathe, Kansas

Founded

1926

Your Connections

People at DH Pace who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • 25% sales growth to $940 million in 2022 shows robust market demand.
  • 176 new hires across 50+ offices expand capacity in underserved regions.
  • Healthcare single-source model scales to education and government verticals.

What critics are saying

  • ASSA ABLOY erodes 50–70% door share in 12–24 months via national scale.
  • Overhead Door undercuts residential services with direct pricing in 6–12 months.
  • Labor shortages halt 20–30% contracts in Illinois and Florida within 3–6 months.

What makes DH Pace unique

  • DH Pace's 100-year history since 1926 builds enduring customer relationships.
  • 50+ offices across 24 states enable same-day service unmatched regionally.
  • Family-owned structure ensures consistent service for multi-generational contracts.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Holidays

Floating Holidays

401(k) Retirement Plan

Company paid: Life insurance

Short-term Disability

Long-term Disability