Service Journalism/Utility Reporter

The Dallas Morning News is looking for a Service Journalism/Utility Reporter to join our award-winning newsroom. 

This role focuses on serving our readers with accessible, clear, useful stories that help them navigate life while also interacting with our audience where they are.

We are seeking a reporter adept at writing explainers, Q&As and jumping on issues trending online to answer questions. This journalist will have a key role in major stories, weather events and seasonal coverage. 

This is a fast-paced role and requires a journalist who thrives on readers’ needs and interests, engaging directly with them in person or online.

The ideal candidate will be comfortable writing multiple daily stories, scouring social media and community groups for city curiosities and contributing to our Curious Texas project, where we directly answer questions posed by readers.

We’re looking for a team player, a top-notch collaborator, a strong digital storyteller and a time-management maven. Audience engagement and analytics interest are a must.

The Dallas Morning News believes a collaborative and inclusive work environment is essential to a thriving workplace for all. We are in search of a diverse group of candidates. 

Responsibilities and duties:

• Produce quick-turn, high-utility stories in user-friendly formats
• Answer key questions on news events and from our community 
• Pitch stories that are off the beaten track and will resonate with readers
• Work collaboratively in a deadline-driven newsroom environment
• Write engagingly and accurately on North Texas 
• Use social media as a tool to develop story ideas and respond to what our audience is already talking about
• Build stories with links, tags, SEO best practices, attractive web headlines and multimedia when appropriate
• Monitor analytics for your stories and work with editors to suggest approaches for improvement
• Collaborate with Audience editors and our Photo team to improve the digital presentation of your stories
• Work with editors to evolve and shape your coverage to deepen engagement with our digital audience
• Strong drive for innovation and experimentation

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Qualifications 

• A passion for utility journalism that helps readers in their daily lives
• Demonstrated strong reporting and writing skills
• Good news judgment, accuracy, speed, grammatical precision, a flair for headlines, energy, curiosity and an eye toward digital success
• Ability to use social media for newsgathering and audience development
• Ability to handle multiple stories at the same time
• Excellent communication and collaboration skills
• Aptitude for public records, data and legal filings
• Understanding of platforms and audiences and ability to compose stories appropriate to the platform of publication (e.g., voice, style, formatting, hyperlinks)
• Collaborating effectively with team members and across newsroom departments
• Willingness to cover a variety of topics
• Familiarity with Texas
• Fluency in Spanish is an advantage

Education:

• Bachelor’s degree in journalism or a related field

About HNP

With 2,500 employees across the nation, Hearst Newspapers (HNP) represents a network of 28 daily and 50 weekly publications, including the Austin American-Statesman, Houston Chronicle, San Antonio Express-News, San Francisco Chronicle and Times Union (Albany). Our portfolio also includes several top digital-only news and lifestyle sites such as Chron., CT Insider, MySA and SFGATE, along with marketing services businesses like Medium Giant and entertainment brands such as King Features Syndicate.

At HNP, we’re investing in new and innovative ways to tell stories — growing newsrooms, diversifying tools and evolving platforms — to support the millions of people who trust us each month to help them make decisions, take action and be inspired.

Be part of something bigger — Your Headline Awaits

The Dallas Morning News

About Business Unit for Job Postings: Since 1885, The Dallas Morning News (www.dallasnews.com) has been North Texas’ trusted source for credible, independent journalism — reporting with accuracy, fairness, and integrity. Each week, we reach more than 4 million people across print, digital, and social platforms, covering the stories that shape life in Dallas and across the state. From politics and public policy to business, culture, and sports, our mission is to inform, engage, and reflect the diverse communities we serve.

What We Offer

• Flexible Work Schedules – Because balance matters.
• Health, Dental & Vision Coverage – Comprehensive plans to keep you and your family healthy.
• 24/7 Telemedicine Access (MDLive) – Talk to board-certified doctors anytime, anywhere.
• FMLA & Parental Leave – Supporting you through life’s important moments.
• Retirement Benefits with Employer Contributions – Helping you invest in your future.
• Onsite Fitness Center – Stay active and energized during your day.
• Employee Assistance Program (EAP) – Free, confidential support for life’s challenges.
• Monthly “Health & Wealth” Webinars – Tools and tips to support your physical and financial wellness.
• 18 Days of Paid Time Off + 9 Paid Holidays – Plenty of time to recharge.
• 8 Hours of Paid Community Service Time – Give back to the causes that matter most to you.

Recognizing the diverse needs of our candidates, if you are interested in applying for employment and need assistance or an accommodation to use our website or regarding the application process, please contact us by email at [email protected].  Please do not use this email address to inquire about the status of applications. We will only respond to inquiries concerning requests for a reasonable accommodation through this email address.

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