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Risk Agent
Confirmed live in the last 24 hours
Portland, OR, USA
Experience Level
  • Knowledge of or experience in e-commerce environments, with a focus on policy enforcement, risk analysis or customer support
  • Ability to spot and communicate patterns and dig deep into trends
  • Ability to make fast decisions in ambiguous environments
  • Strong communication skills, both in person and in writing
  • A great sense of judgment and discretion
  • An overarching sense of empathy for the (good) customer
  • Ability to receive and act on feedback, both qualitative and quantitative
  • Ability to work one weekend day
  • Analyze high-risk transactions to prevent suspicious activity
  • Monitor user accounts to maintain safety on the SeatGeek platform
  • Work with CX team on reviewing and resolving member reports of fraud or insults
  • Maintain supervised machine learning risk models within third-party systems
  • Communicate trends and analysis to the larger team to elevate awareness

201-500 employees

Mobile focused ticket platform
Company Overview
SeetGeek's mission is to enable rightsholders to reach more fans, and as a result, sell more tickets to new audiences by putting inventory into the hands of other companies. The company is building an online marketplace for entertainment.
  • Health insurance coverage
  • paid time off
  • Matching 401k program
  • Parental leave
  • Monthly ticket-purchase stipend for live events
  • Paid for subscriptions to services like One Medical, Ginger.io and Headspace
  • Team events
  • Flexible work environment - work remote or in the office as you please
  • Home office stipend
Company Core Values
  • Interfaces matter
  • Consumer advocate
  • Detail obsessed
  • Aligned DIY
  • Bold yet humble
  • Value time