Full-Time
Lead Maintenance Technician
Multi-Family
Sunridge Management
No salary listed
Mt Pleasant, TX, USA
In Person
On-site at the assigned apartment community, with occasional weekend, after-hours on-call, and emergency travel requirements.
Category
 Facilities Operations (1) |
|---|
Required Skills
Microsoft Office
HVAC
Inventory Management
Yardi
Requirements
- A minimum of 3 years of experience in multifamily property maintenance or a related field is required.
- Demonstrated leadership and organizational skills, with the ability to manage staff and daily operations effectively.
- Strong understanding of the applicable state’s lease forms, Fair Housing laws, and the Property Code.
- Proficiency in property management software such as OneSite and/or Yardi and the Microsoft Office Suite.
- Excellent interpersonal, communication, and customer service skills for interacting professionally with residents, vendors, and staff.
- Ability to multitask and adapt in a fast-paced, deadline-driven environment.
- CPO and HVAC certifications are required.
- Availability to work 40 hours per week, including weekends as needed, and participate in a rotating on-call schedule for emergencies.
- Ability to perform frequent physical activity, including standing, bending, squatting, kneeling, climbing stairs and ladders, pushing and pulling, reaching overhead, gripping, and precisely handling tools and equipment.
- Ability to read manuals and caution labels, complete written documentation accurately, observe surroundings at near and far distances, listen to diagnose repairs, and communicate clearly.
- Valid driver’s license and current auto insurance coverage are required.
- Ability to work indoors and outdoors in all weather conditions and occasionally handle fumes, solvents, adhesives, confined workspaces, and awkward or tight work areas.
Responsibilities
- Maintain inventory levels of maintenance supplies and tools and ensure tools remain in excellent working condition.
- Monitor and correct hazardous conditions throughout the property, including issues involving gates, lighting, and stairs.
- Identify and label utility cut-offs and sewer cleanouts and maintain corresponding property maps.
- Keep storage areas locked and clean, perform daily work-area cleanup, and maintain cleanliness across the grounds.
- Train and mentor maintenance assistants and team members while promoting a safety-first culture.
- Conduct regular safety meetings and ensure team-wide compliance with HAZCOM standards and regulations.
- Approve and delegate service requests, oversee their completion, and provide hands-on support when needed.
- Maintain knowledge of the property maintenance budget and obtain management approval for major expenses.
- Establish and manage systems for prompt resident service, targeting completion of work orders within 24 hours when possible.
- Schedule on-call and emergency maintenance rotations to support 24/7 availability in coordination with the property manager.
- Perform and schedule preventative maintenance for equipment and common areas.
- Coordinate with external vendors and ensure maintenance work meets company standards.
- Promote exceptional customer service and ensure timely responses to resident concerns and service requests.
- Conduct move-in and move-out inspections and review notices to vacate to support retention efforts.
- Maintain resident satisfaction and implement initiatives that foster a sense of community.
- Maintain complete and accurate records for leases, inspections, renewals, and permits.
- Submit weekly and monthly reports to the corporate office and participate in corporate management meetings.
- Ensure the property complies with licensing and safety regulations.
- Use personal transportation to pick up supplies or respond to service calls, make occasional emergency trips to property sites, and complete pickups or deliveries to and from the corporate office as needed.