Operations Supervisor

Nimble’s Core Values

• Be relentlessly resourceful - Challenge the status quo. Make the impossible, possible. Do whatever it takes.
• Be legendary - Be the best at whatever it is that you do. Leave your mark. Motivate and inspire others.
• Be humble - Leave your ego behind. Have a growth mindset. Learn and improve yourself every day.
• Be dependable - Take ownership and deliver. Be loyal to your team and Nimble’s mission.

Responsibilities

• Operations Management
• Oversee daily production for Nimble’s operations. Hours can be 1st, 2nd, or 3rd shift based on operational needs
• Communicate effectively with team to support facility production goals on a hourly basis
• Develops and implements shipping and receiving work schedules and assignments to assure effective and efficient operations to meet goals
• Provides direct supervision to warehouse personnel matching skill and background of personnel to work required.
• Supervises all inbound and outbound shipments to ensure they are correct and carried out in a timely fashion
• Ensures that equipment is utilized in the most efficient manner
• Coordinates the maintenance of equipment with management
• Reviews the daily work objective and determines productivity requirements to produce during the shift to meet the overall building objectives
• Partners with other leaders to balance labor ensuring appropriate levels of staffing
• Drafts and submits daily end of shift report
• Makes recommendations to management on initiatives and programs to improve operations and works on those programs
• Document robot maintenance issues


• Employee Relations/Development
• Conducts the daily pre-shift meetings covering previous shifts productivity, operational problems, forecasting workload and any other pertinent company information
• Assists in developing a program to train and motivate personnel for increased effectiveness
• Assists in developing a program for all new personnel and ensures the onboarding program is followed
• Manages and maintains good human resources practices with direct reports, and adherence to established corporate and department policies and procedures
• Works with Management and Human Resources to resolve employee relation issues, discipline actions, problem resolution and terminations
• Provides feedback, coaching, guidance, and recognition to enhance personnel’s skill development
• Plays an active role in employee development and talent selection.
• Provides regular coaching and constructive feedback on performance, prepares and delivers hourly performance reviews
• Maintains accurate timekeeping records
• Exhibits a commitment to self-development by staying current on information, tools, and systems
• Safety and Security
• Ensures the safe, clean and efficient operation of the warehouse to meet service standards
• Supports all safety programs and OSHA compliance to ensure a safe work environment for all employees
• Follows documented processes for reporting, analyzing, and following up on employee injuries and accidents.
• Ensures employees complete a daily pre-flight and reviews daily

Basic Qualifications

• 1 or more years of experience working in warehouse, highly automated, e-commerce environments preferred
• Working knowledge of google suite
• Working knowledge of WMS systems
• Working knowledge of OSHA regulations
• Dedicated, hard working and quick learner 
• Good communication skills and ability to work in a fast paced environment involving quickly changing priorities and ability to handle stressful situations

Preferred Skills and Experience

• Experience approving payroll time
• Basic knowledge of warehouse/mechanical equipment
• Forklift certified
• Understanding of performance metrics, process improvement, 5S and Lean tools

Additional Requirements

• Must be able to stand/walk for up to 12 hours
• Lift and move boxes/totes of up to 50 pounds
• Regular bending, stretching and reaching both below the waist and above the head
• Warehouse environment with variable noise levels, lighting conditions and temperature variation