Full-Time
Staff Software Engineer
Applied AI
Posted on 12/13/2024
Thoughtful
51-200 employees
Automates repetitive business processes with modules
Compensation Overview
$190k - $250k/yr
Austin, TX, USA
Hybrid
Remote or on-site in Austin, TX; hybrid work arrangement.
 Software Engineering (2) |
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- Bachelor’s or Master’s in Computer Science/Engineering, Data Science, or a related field
- Over 3 years of experience in applied AI, with a focus on implementing and integrating AI solutions using APIs and pre-trained models
- Proficiency in programming languages such as Python, TypeScript, or similar, with experience in utilizing AI/ML frameworks and tools such as LangChain, LlamaIndex, etc.
- Familiarity with cloud infrastructure (ideally AWS) and experience in deploying and scaling AI applications
- Strong understanding of AI/ML concepts, but with a practical focus on application rather than research
- Excellent written and verbal communication skills, with the ability to convey complex AI concepts to technical and non-technical audiences
- Required Technical Exercise - spend no more than 20 minutes completing a quick coding exercise by following the instructions here
- Innovate: Stay at the forefront of AI advancements, continuously exploring new techniques, models, and tools. Your insights will help drive innovation and keep our platform at the cutting edge of technology.
- Collaborate: Work closely with core platform and automation engineers, as well as other stakeholders, to identify and address business needs through AI solutions. You will play a key role in bridging the gap between AI research and practical application.
- Integrate: Utilize APIs, pre-trained models, and other tools to implement AI-driven features across our platform. You will focus on integrating these capabilities into production systems, enhancing the functionality and performance of our solutions.
- Optimize: Fine-tune and optimize existing solutions for specific product requirements, ensuring that AI integrations are efficient, scalable, and reliable.
- A practical approach to AI, with a focus on delivering tangible results and real-world applications
- The ability to navigate and implement cutting-edge AI technologies and tools, including emerging areas like autonomous agents
- An entrepreneurial mindset, eager to explore new possibilities and push the boundaries of what AI can achieve
- A collaborative spirit, ready to work closely with cross-functional teams and contribute to a shared vision
- Strong problem-solving skills and a proactive attitude towards learning and adapting to new challenges
Thoughtful Automation provides automation modules that perform repetitive business tasks to help companies streamline operations and reduce costs. The modules are software components that can be deployed across various business processes, such as billing and compliance, and run tasks automatically to free up staff for higher-value work. Unlike some competitors that may offer generic software, Thoughtful Automation uses a service-based model and sells modular automation solutions that are easy to deploy across different processes, making automation affordable and scalable. The company’s goal is to help businesses save time and money, improve productivity, and enable teams to focus on strategic tasks.
Company Size
51-200
Company Stage
Series A
Total Funding
$35.8M
Headquarters
Chicago, Illinois
Founded
2020
Simplify's Take
What believers are saying
- Smarter Technologies combination leverages $800M revenue and 200+ clients.
- Reduces claim denials by 75% and operational costs by 80%.
- Acquisition by New Mountain Capital accelerates AI scaling in healthcare.
What critics are saying
- Smarter Technologies integration dilutes Thoughtful's RCM brand focus.
- Jeremy Delinsky's oversight burdens startup agility with 60 hospitals.
- Athenahealth's marketplace competes directly, eroding partnerships.
What makes Thoughtful unique
- Thoughtful AI deploys specialized agents EVA, PAULA, CODY, CAM, DAN, PHIL for RCM tasks.
- Integrates NLP, OCR, LLMs into existing EHRs and athenahealth Marketplace.
- Performance-based pricing charges only for RCM efficiency improvements.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Stock Options
Growth & Insights and Company News
6 month growth
↑ 30%1 year growth
↑ 34%2 year growth
↑ 27%Investment firm New Mountain Capital has merged three portfolio companies SmarterDx, Thoughtful.ai and Access Healthcare for the formation of Smarter Technologies. The integrated capabilities of the new healthcare efficiency automation platform is poised to enhance revenue management, operational workflows, and strengthen financial performance. New Mountain Capital Private Equity managing director and president Matt Holt said: “We identified the market leaders across the most important areas of agentic-AI, machine learning and clinical data, and large-scale automation in the three companies and are now combining them to create the innovation leader of the sector. “We see enormous potential for growth and an opportunity to transform the industry.” Smarter Technologies caters to over 60 hospitals and health systems, as well as more than 500,000 providers. The company handles over 400 million transactions and oversees upwards of $200bn in collective annual revenue. SmarterDx, founded in 2020, specialises in clinical AI for care quality and revenue integrity
Thoughtful Automation Inc. (“Thoughtful.ai”), a leading artificial intelligence (AI)-powered revenue cycle automation company, today announced a strategic in...
Thoughtful.ai, an AI-powered revenue cycle automation company, announced a strategic investment from New Mountain Capital, a firm with over $55 billion in assets under management. This investment aims to accelerate AI adoption in healthcare revenue cycle management, enhancing efficiency and patient care. The transaction is pending regulatory approval and is expected to close in Q2.
Nvidia is in discussions to invest in Elon Musk’s artificial intelligence (AI) startup, according to published reports. Musk’s AI firm xAI is hoping to raise several billion dollars, valuing the company at around $40 billion, the New York Post reported Friday (Nov. 1). A separate report by The Information says Musk had been in discussions with tech companies and venture firms such as Sequoia Capital, Andreessen Horowitz and Vy Capital
Google is reportedly developing an artificial intelligence (AI) technology that can take over web browsers.The tech giant plans to show off this AI product — which carries the codename “Project Jarvis” — as soon as December, when it rolls out its next Gemini large language model, The Information reported Saturday (Oct. 26).OpenAI is working on an AI model that could conduct research by browsing the web autonomously with the help of a computer-using agent, or CUA, that can take actions based on its findings.However, the report said, Google would take the concept further with software that can directly interact with a user’s browser.PYMNTS has contacted Google for comment but has not yet received a reply.The news comes days after AI company Anthropic launched a new capability dubbed “computer use” that lets its AI interact with users’ computer screens.As reported here, this tool allows Anthropic’s AI to interpret on-screen content and, with user consent, carry out tasks such as web browsing, button clicking and text input.“This development marks a shift in AI assistance technology, as it can process real-time screen activity rather than relying on back-end application integrations,” PYMNTS wrote.In a demonstration, the system showed off its abilities by planning a morning hike near the Golden Gate Bridge, autonomously seeking out trails, checking sunrise times and creating calendar invites with detailed info about proper hiking attire.“The release comes amid growing industry interest in AI agents that can operate with minimal human oversight,” PYMNTS wrote. “While companies like Microsoft and Salesforce have recently introduced their agent tools for workplace tasks, Anthropic’s approach differs in that it focuses on direct screen interpretation rather than application-specific integration.”And as argued here in a separate report, Anthropic’s move puts the company in direct competition with the likes of Google and Microsoft, which are attempting to automate routine computer tasks for businesses looking to increase productivity and reduce costs.While past AI tools have focused on text and image generation, these new agents mark an evolution toward AI systems that can actively manipulate software and carry out complex workflows with human oversight kept to a minimum.“Agentic AI is set to redefine industries over the next three years, with its ability to operate autonomously and make decisions without human intervention,” Dan Parsons, COO/CPO at Thoughtful AI, told PYMNTS.“The greatest impact will be seen in areas like system administration, operations, customer service, and complex decision-making, where AI can drastically improve efficiency, reduce costs, and unlock new levels of scalability.”For all PYMNTS AI coverage, subscribe to the daily AI Newsletter