Full-Time
Customer Service Starter
AIL
Life insurance through AO Globe Life
No salary listed
No H1B Sponsorship
Remote in USA
Remote
 Customer Experience & Support (1) |
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- Must be at least 18 years of age.
- Must be legally authorized to work in the United States.
- Must be physically located within the United States.
- Ability to obtain any required state insurance licensing, with guidance provided.
- A computer or laptop is required.
- A reliable high-speed internet connection is required.
- Webcam and microphone capability are required.
- A quiet, professional workspace is required.
- Excellent communication and relationship-building skills are required.
- A strong customer service mindset is required.
- Self-motivation and accountability are required.
- Strong organizational and time-management abilities are required.
- Professionalism, integrity, and empathy are required.
- Ability to work independently while collaborating remotely is required.
- Basic computer proficiency and comfort using virtual communication platforms are required.
- Meet with clients through Zoom and phone consultations.
- Educate families on available benefit and coverage options.
- Guide clients through applications and enrollment.
- Answer questions with professionalism, empathy, and care.
- Assist clients with policy updates and ongoing service.
- Develop long-term relationships built on trust.
- Conduct policy reviews and follow-up appointments.
- Deliver personalized benefit solutions.
- Maintain accurate documentation and compliance with company policies and industry regulations.
- Participate in ongoing virtual training and mentorship.
- Collaborate with a remote team.
- Pursue professional development and advancement opportunities.
- Experience in customer service, client relations, benefits administration, sales, healthcare, education, hospitality, financial services, or military or veteran support services.
AIL is the American Income Life division within AO Globe Life, providing supplemental life and health insurance protection to working families. Its representatives help policyholders evaluate coverage for life, accidents and related financial risks, often through relationships with unions, associations and other affinity groups. The business uses a distributed agency model with remote and local sales opportunities across North America. This description follows the approved AO employer identity while retaining AIL as the recognizable insurance brand represented by the company record.
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Total Funding
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Headquarters
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Founded
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