Product Manager

COMPANY OVERVIEW

CHeKT is a leading provider of visual security solutions, enabling alarm and security companies to seamlessly integrate real-time video into their monitoring services. Our technology bridges the gap between video surveillance and alarm systems, allowing dispatch agents to access immediate video evidence upon alarm triggers. This enhanced visibility improves situational awareness, reduces false alarms, and enables faster, more accurate threat detection and response. By empowering security professionals with advanced video verification, CHeKT is transforming the way alarm monitoring services operate, delivering greater efficiency and protection for businesses and homeowners alike.

POSITION OVERVIEW

We are seeking a Product Manager to join our growing team. As a member of the Product Management team, you’ll have an opportunity to work with our entire platform, including software (frontend and backend), integrations, and the connection to hardware devices. We are looking for a solution-oriented professional with good communication skills, someone who is self-driven, technically competent, and who has proven product management experience. In this position, you will work closely with the software engineering team and stakeholders to bring, maintain, and develop CHeKT services and tools. Help us expand our ability to serve customers in global markets and innovate new applications for CHeKT technology!

RESPONSIBILITIES

• Drive the entire product development life cycle – Writing product specifications, testing new features, managing beta programs, and developing product marketing materials and technical documentation to ensure successful product launches
• Collaborate with product designers, and software engineers to make strategic and tactical decisions about product functionality daily
• Regularly engage with customers and monitoring station partners to develop a deep understanding of their business needs, workflows, and pain points
• Collaborate with the COO and VP of Technology to develop integration strategies with Alarm.com, OpenEye, and other integration partners
• Lead the execution of CHeKT integration strategies and create detailed integration roadmaps and timelines
• Translate the product vision into detailed requirements for execution
• Be the product champion to internal sales, marketing, and support teams
• Work with engineering, support, sales, and high-profile partners to troubleshoot and resolve escalated product issues
• Recommend and prioritize improvements to existing products based on customer and stakeholder feedback
• Other duties as assigned

JOB REQUIREMENTS

• B.S. or B.A. required. Degree in an engineering discipline, computer science, math, physics, or related field is highly preferred
• 2-5 years in product, project, or program management with a track record for managing and launching successful products.
• Deeply curious and understand the importance of “why” before you get into the “what”
• Strong ability to process and synthesize information, quickly build domain knowledge, draw logical conclusions, and frame decisions
• Skilled in optimizing workflows to enhance efficiency and effectiveness
• Excellent interpersonal skills and ability to interact and work across, up, and down the work organization
• Genuine self-starter who proactively identifies challenges/opportunities and works across the team to generate and implement solutions
• A great collaborator who knows that to deliver anything of value is a team effort and likes to dig in with engineers to find the best solution to a problem
• Proven ability to lead multiple projects simultaneously in a fast-paced, agile-driven engineering team, based on mutual trust and credibility 
• The position will be based at Alarm.com Headquarters in Tysons, VA, and will require travel to CHeKT’s headquarters in Shreveport, LA, and OpenEye’s headquarters in Liberty Lake, WA.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
• Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more.  We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. 

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services.  However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to [email protected].