Year-round
Customer Education Intern
Posted on 12/15/2025
Teamworks
501-1,000 employees
Unified athlete management and analytics platform
Compensation Overview
$20 - $25/hr
Remote in USA
Remote
 Content & Writing (1) |
|---|
- Strong written communication skills with the ability to create clear, concise, customer-facing documentation
- Video editing experience using Adobe Premiere Pro or similar tools
- Technical aptitude with the ability to quickly learn new platforms and troubleshoot basic technical issues
- Detail-oriented approach to content creation, data entry, and quality assurance
- Collaborative mindset with strong interpersonal skills for working with cross-functional teams
- Create and manage educational content by drafting, entering, and publishing help articles in Salesforce, working closely with Product Success teams to translate feature enhancements into customer-facing documentation
- Maintain knowledge base infrastructure across Experience Cloud Performance Product sites, ensuring content is well-organized, up-to-date, and easily accessible for customers
- Produce engaging video content using Adobe Premiere Pro and/or Clueso to create educational resources that help customers maximize their use of Teamworks Performance products
- Provide technical support by troubleshooting learning portal enrollment issues and responding to routine customer education inquiries through the education inbox
- Collaborate cross-functionally with Product Success, Product teams, and other stakeholders to ensure educational materials align with product capabilities and customer needs
- Support continuous improvement by identifying opportunities to enhance the customer education experience and streamline content creation workflows
- Familiarity with Salesforce or other CRM platforms
- Experience with Learning Management Systems (LMS), such as Skilljar
- Basic HTML knowledge or willingness to learn
- Experience in collegiate or professional athletics environments
- Interest in sports technology, customer education, or instructional design
- Marketing or content creation experience
Teamworks offers a subscription software platform called the Operating System for Sports that unifies athlete and team management for sports teams and organizations. It provides a single interface for communication, administration, and performance analytics accessible from anywhere, and recently partnered to migrate Kinduct's users and integrate Movella's movement analytics. This approach differs by offering an all-in-one solution through direct partnerships that expand data capabilities and reduce the need for multiple tools. The goal is to streamline operations, improve team communication, and support data-driven decisions to grow in the sports technology market.
Company Size
501-1,000
Company Stage
Series F
Total Funding
$412.5M
Headquarters
Durham, North Carolina
Founded
2005
Simplify's Take
What believers are saying
- Hg growth investment accelerates AI strategy post-PFF, Zelus, Sportlogiq acquisitions.
- 99% Division I adoption and Division III Elite deals with UAA, Landmark, SCIAC lock in revenue.
- EIU Panther Exchange via Influencer expands NIL transactions for 270+ organizations.
What critics are saying
- PFF integration fails, causing data conflicts and NFL team churn within 12 months.
- Sportlogiq computer vision fails in amateur arenas, blocking 1M hockey users in 18 months.
- Otto Sport AI captures youth volleyball, soccer markets, excluding Teamworks in 12 months.
What makes Teamworks unique
- Teamworks unifies operations, analytics, and NIL via single platform for 7,000 sports organizations.
- Acquired PFF enterprise on March 30, 2026, integrating NFL-trusted game data into AI system.
- Teamworks Intelligence, from Zelus Analytics, delivers sport-specific ML models for roster and strategy.
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Benefits
Remote Work Options
Unlimited Paid Time Off
Flexible Work Hours
Health Insurance
Life Insurance
Disability Insurance
Retirement Plans
401(k) Retirement Plan
401(k) Company Match
Healthcare Flexible Spending Account
Health Savings Account/Flexible Spending Account
Wellness Program
Mental Health Support
Gym Membership
Office/Meal Benefits?
Growth & Insights and Company News
6 month growth
↓ -4%1 year growth
↓ -3%2 year growth
↓ -1%Landmark announces four-year Elite partnership with Teamworks. TOWSON, Md. - The Landmark Conference has announced a four-year Elite partnership with Teamworks, becoming among the first conferences within Division III to do so. Aligning member institutions onto the platforms, Teamworks Compliance + Recruiting centralizes the recruiting and compliance workflows that athletic departments manage daily, while Hub serves as a single operational platform for team communication, scheduling, and student-athlete engagement. Together, they give Landmark programs the connected infrastructure to reduce administrative burden and keep staff focused on what matters most. Supporting member institutions where it matters most. The path to this partnership began at the campus level. Athletic Directors across the conference were navigating a common set of challenges: managing multiple disconnected systems, stretching lean staff across competing demands, and seeking more consistent communication with student-athletes. "We were hearing consistent themes from our Athletic Directors around staff capacity and the growing complexity of managing multiple systems across recruiting, compliance, and internal communication," said Katie Boldvich, Commissioner of the Landmark Conference. "At the Division III level, many of our staff are wearing multiple hats, so inefficiencies in those areas can add up quickly." As more institutions began exploring solutions independently, the conference saw an opportunity to centralize those conversations, creating a more accessible path forward for every program, regardless of size or resources. "There's value in having systems that talk to each other," Boldvich added. "For student-athletes, it's about clarity and communication, making sure expectations, compliance touchpoints, and team information are easy to access and consistent." Why Teamworks. When evaluating technology partners, Landmark prioritized usability, integration, and realistic implementation for Division III staff. Real peer feedback played a meaningful role, with several institutions already on the platform before the conference-partnership conversation began, giving leadership direct insight into how it performed in practice. "The opportunity to bring those pieces together under a group structure made it a more practical and scalable option for the conference as a whole," Boldvich said. She also credited Teamworks' Jessica Huntley for her role in the process. "She understood the Division III landscape and our group's dynamics, and was incredibly patient as this evolved over time. That consistency made a difference in helping us ultimately get to a place that worked for our membership." What success looks like four years from now. For Boldvich, the measure of this partnership comes down to one question: Do Landmark institutions feel like their day-to-day operations are more manageable because of it? "If we can help reduce administrative strain, improve communication, and give staff more time to focus on the student-athlete experience, that's a win," she said. "It's also important that this remains a sustainable solution, something that campuses feel comfortable using, supporting financially, and continuing beyond the term of the agreement. If we get to that point, then this will have been a worthwhile investment for our membership."
Teamworks acquires PFF's enterprise business, cementing position as the leading AI platform in American football. Mar 30, 2026, 12:55 ET Unifying every layer of football data, analytics, and operations into the most comprehensive AI-powered platform. DURHAM, N.C., March 30, 2026 /PRNewswire/ - Teamworks, the Operating System for Sports(TM) powering more than 7,000 elite sports organizations globally, today announced the acquisition of Pro Football Focus (PFF)'s enterprise (B2B) business, including its proprietary game event data and analytics platform that NFL teams and collegiate football programs rely on daily. "This is not just another acquisition. It's a turning point for how football organizations operate," said Zach Maurides, CEO and Founder of Teamworks. "Fragmented systems have long frustrated teams and limited their ability to transform raw film and player tracking data into competitive insights. The addition of PFF enables us to deliver a vertically-integrated and AI-powered football platform so teams can make faster, confident decisions in the highest-stakes moments." PFF's enterprise business adds critical data to the foundation of Teamworks' operating system, with PFF's platform trusted by every NFL team and 240+ Division I collegiate programs, and numerous leading ubiquitous throughout sports media outlets. "Winning football organizations have to excel both in the front office and on the field," said Cris Collinsworth, CEO of PFF and now Advisor to Teamworks. "Integrating PFF's trusted game data with Teamworks' AI-driven operating system gives football executives a single source for performance, game day strategy, personnel strategy, and long-term planning. That level of alignment across coaches, scouting, and executive leadership is not just exciting, but how championship organizations are built." While the PFF acquisition immediately strengthens the pro and college football market, the AI innovation it unlocks extends across elite sports globally. Teamworks serves as a technology partner to the world's top leagues and teams including 100% of the NFL, NHL and Premier League, 90% of MLB, 87% of the NBA, 83% of MLS, 99% of Division I athletic departments, and 65+ Olympic federations. That reach, paired with proprietary data assets from recent acquisitions of Zelus Analytics, Telemetry Sports, Sportlogiq, and now PFF's enterprise business, positions Teamworks to deliver unparalleled, sport-specific AI capabilities within a secure and governed platform. "It's not enough to simply create the connected infrastructure, the 'plumbing', for teams to operate," said Karim Kassam, Vice President of Teamworks Intelligence and former Head of R&D at the Pittsburgh Steelers. "We need high-quality data and timely, accurate insights flowing through those pipes exactly where and when teams need it. With the addition of PFF, Teamworks delivers the most powerful intelligence platform for American football, and we're positioned to do the same for other major sports across the globe." Through the acquisition, Cris Collinsworth and PFF's minority investors will continue as Teamworks shareholders, supporting the company's ongoing football efforts. PFF's consumer business, not included in this acquisition, will remain independent, continuing to power winning decisions for football fans across fantasy, draft, betting, and player insights. PFF.com continues as the home for the football fan community worldwide. LionTree Advisors LLC served as financial advisor to Pro Football Focus on the transaction. About Teamworks Teamworks is the leading operating system for elite sports, trusted by more than 7,000 organizations worldwide. The company combines enterprise SaaS with proprietary data and advanced analytics to deliver intelligent products that power player evaluation, game strategy, performance development, and daily operations. By unifying workflows, video, and secure data sources into a single AI-driven platform, Teamworks serves as both the technology backbone and the intelligence engine for modern sports organizations. Founded in 2006, Teamworks has expanded its data and AI capabilities through strategic acquisitions, including Zelus Analytics, Telemetry Sports, Sportlogiq, and PFF's enterprise business. About Pro Football Focus Since 2006, PFF has built the world's most comprehensive sports data and analytics database, relied on by top industry professionals and fans alike to power winning decisions. PFF analyzes every player and every play of every game to calculate player grades, in-depth performance stats, and rankings for the NFL, fantasy football, and NFL Draft. PFF is transforming sports strategy and decision making across fantasy, betting, in the front office, and on the field. For more information, visit PFF.com or reach out to [email protected].
Cris Collinsworth retains PFF media arm in $100M+ Teamworks acquisition. Collinsworth joins Teamworks in an advisory role as part of the deal. Credit: Phil Didion / USA TODAY NETWORK The Teamworks acquisition of Pro Football Focus is now official, per Sports Business Journal, and the deal structure offers some clarity on what it means for Cris Collinsworth's role at the company he has owned since 2014. When Wide Left's Arif Hasan first reported the deal in February, one of the biggest open questions was what would happen to PFF's public-facing content arm. Teamworks does virtually nothing on the content side with any of its acquired properties, and those working on PFF's consumer and fantasy verticals reportedly weren't even informed of the deal when it was announced internally. Per Hasan, that picture is now clearer, as the business-to-business data side is what Teamworks is acquiring and will operate under its own name and brand, while the consumer-facing side is being spun off into a separate company. It is Awful Announcing's understanding that the public-facing media side of the business will stay under Collinsworth's control. Collinsworth joins Teamworks in an advisory role as part of the deal, which Hasan confirmed is north of $100 million. Teamworks also plans to integrate its vision-tracking technology into the PFF workflow, aiming to create a unified product that combines the two data sets. The split structure also clarifies one of the more pressing questions about what this deal means for Sunday Night Football. PFF grades have been a fixture of NBC's broadcast for years, appearing on screen next to player names throughout the game, and the assumption when the sale first emerged was that NBC would have less incentive to feature them once Collinsworth no longer owned the underlying company. With the public-facing side staying under his control, that relationship appears to remain intact for now. The grades themselves have never been without controversy, as Awfulannouncing saw CBS NFL analyst J.J. Watt go on The Pat McAfee Show last season and claim the methodology is fundamentally broken, arguing that you cannot produce a definitive grade for a player without knowing his exact assignment on a given play, and Watt is hardly alone in that view. Whether the separation of the data business from the consumer side changes any of that debate remains to be seen, but at a minimum, Collinsworth retaining control of the public-facing product means the Sunday Night Football connection is not going away anytime soon.
Doug Fearing honored with 2026 SABR Analytics Conference Lifetime Achievement Award. Doug Fearing of Teamworks Intelligence was honored with the SABR Analytics Conference Lifetime Achievement Award on Saturday, February 28, 2026, in Phoenix, Arizona. Fearing is the Chief Data Officer at Teamworks Intelligence. He was also the co-founder and CEO of Zelus Analytics. Following Zelus's acquisition by Teamworks in 2024, he now leads the expansion of its advanced analytics capabilities across the Teamworks operating system. From 2015 to 2018, he founded and led the Los Angeles Dodgers' Baseball Research and Development team, growing from one full-time employee to 20 in software development, data analytics, and performance technologies. He also worked with the Tampa Bay Rays from 2010 to 2015 as a Senior Advisor with their R&D team. He holds a Ph.D. in Operations Research from the Massachusetts Institute of Technology, as well as a B.S. in Computer Science from Carnegie Mellon University. For more coverage of the 2026 SABR Analytics Conference, visit SABR.org/analytics. Originally published: March 1, 2026. Last Updated: March 1, 2026.
Teamworks announces five-year conference-wide partnership with the SCIAC. Teamworks has announced a five-year, conference-wide partnership with the Southern California Intercollegiate Athletic Conference (SCIAC) to provide member institutions with access to Teamworks Compliance + Recruiting. Through this long-term partnership, SCIAC institutions will leverage Teamworks technology to streamline compliance workflows, enhance recruiting organization, and promote consistency across the conference, all while supporting the unique operational realities of Division III athletics. As regulatory requirements continue to evolve, SCIAC leadership sought a solution that could reduce administrative burden for staff and coaches without sacrificing accuracy, accountability, or education. "For our member institutions, everything was becoming more complex while staffing models still remained very lean," said Jennifer Dubow, Commissioner of the Southern California Intercollegiate Athletic Conference. "We were looking for a platform that would help us be less time intensive while still meeting everything our institutions need to track." SCIAC chose Teamworks based on its understanding of collegiate operations, shared compliance responsibilities, and the need for flexible, intuitive technology that coaches and administrators can adopt with confidence. "Teamworks understands the realities of Division III," Dubow said. "Our compliance model is a shared responsibility, and we need a solution that supports collaboration and education across campus, not just for compliance officers, but for everyone involved." Supporting Coaches, Strengthening Standards For Division III coaches, who often balance recruiting, coaching, and administrative responsibilities, Teamworks provides tools that bring clarity, organization, and efficiency to daily workflows. By simplifying recruiting documentation and compliance expectations, C+R helps coaches spend less time navigating the process and more time focused on student-athlete development. At the conference level, the partnership reinforces shared standards and reduces disparities between institutions by providing access to the same technology and resources across SCIAC. "When everyone is working toward the same goals on the same platform, it strengthens our shared expectations and reinforces a culture of education and accountability," Dubow said. Through this partnership, Teamworks continues its commitment to supporting conferences and institutions with technology that enhances operational efficiency, improves collaboration, and ultimately elevates the student-athlete experience. Let's talk. To learn how Teamworks can help your organization, complete the form below and one of our team members will be in touch.